Support Worker – Kilmarnock Whatriggs

Blue Triangle; Kilmarnock; On-site; GBP 12,000 - 16,000; Part time

Benefits offered by this job

Competitive Salary

Pension Options

Double pay for festive bank holidays

Long service awards

Fully funded SVQ3

Employee benefits platform with high‑街

CPD and in-house training

Gym discounts

Continued Professional Development (CP

24/7 Employee Assistance Programme

Family friendly policies

Life Assurance 3x salary

Credit Union

Refer a friend £200

Job summary

Blue Triangle is seeking a dedicated Support Worker for our Whatriggs Service in Kilmarnock. The role covers a 12-week rolling rota with set day and back shifts, including weekend work every second weekend. Part-time with 25 hours per week, supporting care-experienced young people aged 16-25.

You will provide practical and emotional support within safe, secure accommodation, helping individuals achieve personal outcomes and independence in daily life.

Qualifications

• 1 year of experience with vulnerable people
• Ability to work flexibly and as a lone worker
• Commitment to care practice and industry standards
• Willingness to work towards SVQ3 as part of development

Responsibilities

• Provide safe, secure, supported accommodation to service users
• Support, review and monitor progress through case management systems
• Maintain and update all recording systems and documentation on time
• Plan and facilitate key work meetings and reviews with service users
• Offer general advocacy and advice to help occupancy conditions be met

Skills

Experience with vulnerable people

Empathy and people skills

Flexible working

Microsoft Office proficiency

Education

SVQ2 or higher

SVQ3 (desirable)

Tools

Microsoft Office

Job description

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive. If successful, you will be required to register with the Scottish Social Services Council within 3 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve. Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief. We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Full time & Part time hours available
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ3
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme
• And many more!

About the Role:

This Support Worker role at our Kilmarnock Whatriggs Service involves working on a 12-week rolling rota covering set day and back shifts weekly, including weekend work every second weekend. This role is part time, involves 25 hours of work per week and is based at a service supporting care-experienced young people between the ages of 16-25.

Main Responsibilities:

As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives. The Support Worker will:

• work as part of a team providing safe, secure, supported accommodation for homeless people.
• support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
• maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
• provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
• provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

About You:

To join us, you need to have a genuine passion for helping people.

• Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Demonstrated commitment and ability to undertake care practice in accordance Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Ability to work flexibly and as a lone worker.
• Able to use Microsoft or equivalent applications competently.
• Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.