Support Worker Nights – Holland Street

Blue Triangle; Glasgow; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Competitive Salary and Pension Options

Full time & Part time hours available

Double pay for festive bank holidays

Long service awards

Fully funded SVQ3

CPD and training programmes

Gym discounts

Job summary

Blue Triangle in Glasgow is seeking a dedicated Support Worker to help provide safe, supported accommodation for people who experience homelessness. You will work as part of a team, offering practical and emotional support, with weekly keyworking, reviews and risk assessments.

This Holland Street service is 24/7, requiring night shifts and a rolling 4-week rota. This role demands empathy, flexibility and the ability to use case management systems; SVQ level 2+ and willingness to develop are

Qualifications

• Genuine passion for helping people.
• Ideally, 1 year of experience with vulnerable people (personal, voluntary or professional).
• Commitment to care practice in line with SSSC code of practice and National Care Standards.
• Ability to relate empathetically and respect choice and independence.
• Flexible and able to work as a lone worker.
• Proficient with Microsoft Office applications.
• Ideally hold SVQ level 2+ and willing to work towards SVQ3.

Responsibilities

• Night shifts on a rota that includes weekend work.
• Work 24 hours per week across 3x8 hour shifts on a 4 week rolling rota.
• Support, review, monitor and evaluate through case management for person-centred outcomes.
• Maintain and update recording systems and occupancy documentation within required timeframes.
• Plan and facilitate key work meetings and reviews with the person’s support plan.
• Provide advocacy and guidance to enable compliance with occupancy agreements.

Skills

Empathy

Flexible

Lone working

Microsoft Office

Communication

Education

SVQ level 2+

Tools

Microsoft Office

Job description

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 3 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief. We welcome applications from all sections of the community.

What we offer:

• Competitive Salary and Pension Options
• Full time & Part time hours available
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ3
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme
• And many more!

About the Role:

As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives. The role involves weekly key working, carrying out regular reviews and risk assessments. Our Holland Street service is 24/7 emergency access, supporting individuals aged between 16-35 who are experiencing homelessness with referrals coming via the case work teams at Glasgow City Council.

Main Responsibilities:

• This Support Worker role working at our Holland Street service involves working nightshifts on a rota that includes select weekend work.
• The working hours for this role are 24 hours per week, comprised of 3x 8-hour shifts, following a 4 week rolling rotawork as part of a team providing safe, secure, supported accommodation for homeless people.
• support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
• maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
• provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
• provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

About You:

• To join us, you need to have a genuine passion for helping people.
• Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Ability to work flexibly and as a lone worker.
• Able to use Microsoft or equivalent applications competently.
• Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.