Support Worker - Independent Living Team

CIH International Housing Group; Norwich; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading organization in Norwich is seeking an Independent Living Support Worker to provide essential support to individuals facing challenges such as self-neglect and hoarding. This full-time role involves promoting independence and well-being through comprehensive training and a supportive work environment. Join a passionate team dedicated to making a positive impact in the community.

Benefits

Comprehensive in-house training

Employee Assistance Programme (EAP)

Up to 29 days holiday plus birthday holiday

Access to 24/7 GP appointments

Salary sacrifice schemes

Discounted products and services

Qualifications

• Experience working with individuals facing self-neglect and hoarding.
• Ability to promote independence and develop positive relationships.

Responsibilities

• Support individuals in their homes to promote independence and choice.
• Work based on needs identified during social care assessments.

Skills

Empathy

Communication

Problem Solving

Job description

St Martins has a full-time vacancy for an Independent Living Support Worker to work in the community in Norwich.

We are looking for someone who has experience working with people who self-neglect and hoard, or who has insight into these challenges and a passion to support individuals facing them.

The post holder will work in the community, usually in the person's home, to promote independence and choice. You will support individuals based on their needs identified during their social care assessment.

Details:

• Full-time, 38 hours per week - Monday to Friday
• Salary range: £25,584 - £27,269

Join us at St Martins and make a difference! We seek team members who bring passion, drive, and tenacity daily, building an inclusive, diverse team reflective of the communities we serve.

Our dedicated team delivers high-quality support to some of the most vulnerable people and strives for positive change through education and advocacy.

We are committed to using the Psychologically Informed Environment (PIE) framework to guide our care and support development.

We offer comprehensive in-house training, including opportunities for progression, apprenticeships, higher qualifications, and career advancement, fostering a nurturing environment.

As an accredited Real Living Wage employer, we ensure fair pay for all staff.

When you join us, you're joining a family!

Why work for St Martins?

We are looking for:

• Someone passionate and driven to support individuals facing challenges.
• Someone capable of promoting a positive, stimulating environment to maximize independence and wellbeing.
• Experience supporting people with poor mental health, addictions, or who are ex-offenders.
• Someone able to develop positive relationships to encourage change and engagement.

What you can expect:

• Comprehensive training in criminal justice, social care, mental health, and housing law.
• A personal development program tailored to your interests.
• Up to 29 days holiday plus a birthday holiday in your birthday month.
• Employee Assistance Programme (EAP) with 24/7 helpline and up to 6 counselling sessions per issue per year.
• Access to GP appointments 24/7, 365 days a year, from anywhere in the world.
• Salary sacrifice schemes for tax benefits and pension contributions, plus options to purchase high-value items and technology.
• Discounted products and services, wellbeing platforms, pension schemes, and life insurance.

For further information, please contact Lucy Bone, Head of Community Services, or Jane Smith, Independent Living Leader, at 01603 699150.

Closing date: Friday, 6th June 2025