Personal Assistant to East Anglia Area Directors - 31130

Environment Agency; Ipswich; Hybrid; GBP 20,000 - 30,000; Part time

Job summary

The Environment Agency seeks a part-time Personal Assistant to support Area Directors in East Anglia. The successful candidate will manage diaries, prepare meetings, and coordinate travel. This is an exciting opportunity for a proactive individual looking to thrive in a diverse team environment.

Benefits

Flexible working hours

25 days annual leave (pro rata)

Award-winning Pension Fund

Qualifications

• Experience as a Personal Assistant or in a similar role.
• Good written and spoken communication skills.
• Confident in handling sensitive information.

Responsibilities

• Diary and email management.
• Preparing meetings and travel arrangements.
• Handling enquiries and requests.

Skills

Customer Service

Organization

Communication

Education

No formal education required

Job description

Personal Assistant to East Anglia Area Directors - 31130

Personal Assistant to East Anglia Area Directors - 31130

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Job Description

We have an exciting opportunity for a talented and proactive individual to work as part of the team supporting the two Environment Agency Area Directors in East Anglia.

Job Description

We have an exciting opportunity for a talented and proactive individual to work as part of the team supporting the two Environment Agency Area Directors in East Anglia.

This role is part-time (3 days per week). We offer a flexible working approach but we need the successful candidate to work Thursday and Friday, the remaining time to be agreed.

The majority of your time will be spent supporting the Area Director for Norfolk, Suffolk and Essex.

The tasks the successful candidate/s will complete include:

• diary and email management.
• tracking of actions.
• preparing meetings, both in person and virtual formats,
• hotel and travel arrangements.
• key system and process administration
• handling enquiries and requests.
  
  
  

However, expect to be involved with a wide range of other tasks as you facilitate working with senior leaders, colleagues and partners from our own and external organisations, often at a fast pace.

You will work closely with two other Personal Assistants and the wider Executive Support Office, including the Business Manager and Executive Co-ordination Managers.

In East Anglia we want to create a diverse workplace where people are respected, valued and listened to. We’re all different, and it is our ambition to build a workforce to represent the communities we serve.

Responding to incidents is a central part of what we do. Everyone that joins us is required to undertake training and participate. Please see the candidate pack for more on how you will support with this.

Please note, this role does NOT qualify for sponsorship, so you should contact UK Visa and Immigration (UKVI) or visit https://www.gov.uk/government/organisations/uk-visas-and-immigration, where you can seek professional expert advice based on your personal circumstances in regards to options for obtaining right to work in the UK. We are unable to provide personal visa advice.

The team

East Anglia is the largest operational Area of the Environment Agency, with over 700 colleagues working across the counties of Norfolk, Suffolk, Essex, Cambridgeshire and Bedfordshire.

As one of three Personal Assistants you'll work closely together to support the Area Directors and their Area Leadership Team. You'll be part of the wider Executive Support team supporting the smooth and effective running of the Area.

You'll be welcomed into the team, receiving training and support needed.

Experience/skills Required

We are looking for a practical and self-motivated individual who is confident working unsupervised but equally happy working as part of a wider team when required.

You will;

• have experience of providing excellent customer service, primarily working as a Personal Assistant or in a similar role.
• be great at building and sustaining working relationships with colleagues from across the organisation.
• be confident with Data Protection and handling sensitive business and personal information.
• be organised, able to manage yourself and your own workload effectively.
• have good written and spoken communication skills, able to act as an initial point of contact, communicating and filtering information so it is conveyed accurately, efficiently and in a timely manner.
• hold a full UK driving licence.
  
  
  

The candidate pack and generic role profile should be read along with the advert to understand the key accountabilities and skills needed.

Contact and additional information

This role is advertised as a part-time role, working 22.2 hours per week, with full days being worked on Thursday and Friday. The remaining hours can be flexible over the rest of the week to meet business needs.

The role is based at either our Norwich or Ipswich offices; however our hybrid working model means we work from home as well, based on business need. Some travel across East Anglia will be required.

We offer a fantastic benefits package including an attractive salary, flexible working, 25 days annual leave (pro rata), and an award-winning Pension Fund. See the candidate pack for details.

Interviews are planned for 23rd July face to face in Ipswich.

If you have any questions please do contact Graham Verrier via: [e-mail]

Competence 1

Manages Self

Description

Please note we do not assess CVs. Answers to these competency questions will be used for interview selection so ensure you draw out your skills and experience in your responses. You have up to 250 words so please do use them to tell us what we need to know about you. See Candidate pack for more details and a link to our capability dictionary.

In this role you will need dedication and commitment to deliver work to a high standard that helps the environment Agency achieve its goals. You will need to prioritise and organise your work to meet targets.

Please explain why you are interested in this role and how your approach will help you succeed.

Competence 2

Focuses on Customers and Partners

Description

You will need to respond to many internal and external customers in a timely and effective way, while balancing competing priorities and pressures.

Please provide an example to show how you balance the needs of your customers (this could also include colleagues) to ensure you deliver a professional and timely service.

Competence 3

Achieves Results

Description

You will need a positive and enthusiastic approach, taking responsibility for how your own work contributes to the Environment Agency’s goals.

Please provide an example of when you have introduced a new way of working (or changed an existing way of working) to improve performance or efficiency. What did you do and how did this make things better?

Role specific license requirements

Driving Licence - to travel to different offices, some of which are remote from public transport

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

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