Support Worker – Homelessness & Independence

Central Recruitment Services Ltd; City Of London; On-site; GBP 19,000 - 27,000; Full time

Job summary

Central Recruitment is working with a London-based charity to recruit a Support Worker for a Stockwell service. The role covers 37.5 hours weekly on a Monday-Sunday rota, with shifts 07:00-15:00 or 15:00-22:00. It is a temporary post of about 3 months, paying £16.90 per hour (£15.08 plus £1.82 holiday pay).

The worker will manage a caseload, mentor clients, assess risks, and support independent living within safeguarding and trauma-informed practices.

Qualifications

• Experience supporting people who have experienced homelessness to achieve independent living.
• Knowledge of safeguarding principles and how they apply day-to-day.
• Ability to communicate effectively with a range of people, both written and verbally.

Responsibilities

• Hold a caseload of 10 key clients and conduct regular key-working sessions.
• Mentor customers using an asset-based approach to set goals.
• Identify and monitor risks; raise safeguarding concerns when needed.
• Apply counselling and coaching techniques within a trauma-informed framework.
• Develop Staying Safe Plans to address daily risks.
• Help customers access benefits, health, housing, and learning supports.
• Support customers in managing tenancy agreements.
• Collaborate with internal/external resettlement services to enable move-on opportunities.
• Assist team to maintain high occupancy by preparing rooms for new customers.
• Identify opportunities for customer involvement and organise events and activities.
• Cover reception, welfare checks, and interviewing and booking in new customers.

Skills

Homelessness support

Safeguarding knowledge

Effective communication

Counselling skills

Coaching techniques

Tenancy support

Record keeping

Office suite

Tools

In-house databases

Microsoft Office

Job description

Central Recruitment is working with a London-based charity to recruit a Support Worker for a Stockwell service. The role covers 37.5 hours weekly on a Monday-Sunday rota, with shifts 07:00-15:00 or 15:00-22:00. It is a temporary post of about 3 months, paying £16.90 per hour (£15.08 plus £1.82 holiday pay).

The worker will manage a caseload, mentor clients, assess risks, and support independent living within safeguarding and trauma-informed practices.