Support Worker - Haywards Heath

Mencap; Haywards Heath; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

24 days of paid holiday

Discounts at leading high-streetRetail

Health cash plans

Interest-free loans

Job summary

Mencap in Haywards Heath is seeking a compassionate Support Worker to join our team. You will assist individuals with learning disabilities with daily activities and provide emotional support, helping them live independently. Our supported living service supports five individuals with complex needs, including epilepsy and specific dietary requirements.

You’ll work 37.5 hours across days, with an enhanced sleep-in rate where applicable. An enhanced DBS check is required.

Qualifications

• Experience assisting others (care/work support preferred).
• Excellent communication skills and ability to build relationships.
• Flexible to cover evenings, weekends and holidays.
• Positive, empathetic attitude towards individuals with learning disabilities.

Responsibilities

• Assist with daily activities and provide emotional support to individuals.
• Support five residents in a shared living setting with complex needs.
• Promote independence, dignity and choice, encouraging community engagement.

Skills

Compassionate

Communication skills

Flexibility

Empathy

Job description

Support Worker - Haywards Heath

Company: Mencap

Salary: £25,577 to £25,577 a year

Hours: Full-time

Location: Haywards Heath, RH16

Job type: Permanent

Posting date: 7 Oct 2026

Closing date: 5 Nov 2026

Job ID: 37019

Calling all compassionate and dedicated individuals! Mencap is seeking passionate a Support Worker to join our incredible team in Haywards Heath.

As a Support Worker, you'll have the opportunity to make a real difference in the lives of individuals with learning disabilities. You will be working with a diverse group of people, each with their own unique abilities and needs. From assisting with daily activities to providing emotional support, you’ll play a vital role in their life.

Our supported living service in Haywards Heath provides person-centred care and support to five individuals with complex needs. These needs include conditions such as epilepsy, bipolar disorder, and specific eating and drinking requirements. Two of the individuals we support are wheelchair users, and all require assistance with personal care and activities of daily living.

We are committed to promoting independence, dignity, and choice. Each individual has access to their own vehicle and is actively encouraged to engage with the local community, maintain social connections, and enjoy meaningful activities tailored to their interests and goals.

What we're looking for:

• A genuine passion for supporting others.
• Excellent communication skills and the ability to build meaningful relationships.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• A positive and empathetic attitude towards individuals with learning disabilities.

Contract options:

• Full-time: 37.5 hrs
• Shift times: Days: Between 07:00-22:00
• Sleep-in available with an enhanced flat rate payment of £64.20.

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

All roles are subject to an enhanced DBS check and suitable references.

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Benefits

• 24 days of paid holiday (excluding bank holidays, pro rata)
• Discounts at leading high-street retailers
• Access to health cash plans
• Interest-free loans
• Many more exciting offerings
• T&C's apply based on contract

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

Everyone is expected to treat people well and make Mencap an inclusive organisation.

Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes.

Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long-term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.