Support Worker (Fishermead)

Connection Support; Milton Keynes; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

30 days annual leave

Sick pay

Health benefits

Eco travel incentives

Retail discounts

Learning & development

Job summary

Connection Support is hiring a full-time Support Worker in Milton Keynes. You will join a team helping adults move from homelessness to sustainable accommodation, providing wrap-around support and building life skills.

The role includes 12-hour shifts with evenings, weekends, and bank holidays, and a salary of £27,418–£28,541 per year depending on experience. We offer 30 days annual leave, sick pay, health benefits, eco travel incentives, retail discounts, and ongoing learning opportunities.

Qualifications

• Experience of working with people in supported accommodation who are homeless.
• Good IT literacy and ability to maintain case notes.

Responsibilities

• Support adults (18+) to access services and resources to live independently.
• Help them move into sustainable accommodation and build stability and confidence.
• Assist with housing options, benefits, employment, education or training, and access to food banks or mental health services.
• Support with budgeting and paying bills and re-establishing connections with family and community.

Skills

Supported accommodation experience

IT literacy

Compassionate

Job description

We welcome applications from people of all backgrounds and are committed to increasing diversity, particularly encouraging candidates from underrepresented groups to apply.

If you’re not sure a role is right for you or feel there may be any perceived barriers to applying, please get in touch, we’d love to have a conversation with you.

Email: [e-mail]

Are you passionate about reducing homelessness?

Whether due to housing insecurity or poor mental health, more people are experiencing crises than ever before. At Connection Support, we believe in a future free from crisis, but when crises do happen, we’re there every step of the way.

Our Milton Keynes service provides short-term supported accommodation (28 days) for people who are homeless. We offer wrap‑around support to help people gain the skills and confidence to live independently.

Does this sound like something you want to be a part of?

We’re recruiting a full time Support Worker to join our team.

The impact you’ll have

Working as part of a team, you’ll support adults (18+) to access services and resources that help them move into sustainable accommodation and live independently. In this role, you will make a significant difference to people’s lives by helping them build stability, confidence, and hope for the future.

This may include:

• Housing options, benefits, employment, education, or training
• Accessing food banks, mental health support, and substance misuse services
• Building essential life skills such as budgeting and paying bills
• Re‑establishing connections with family, friends, and the wider community

Role Details

• Contract: Permanent
• Hours: 12‑hour shifts (average 38.5 hours per week)
• Shift Pattern: (includes evenings, weekends, and bank holidays)
  • Week 1: 4 days on, 3 days off
  • Week 2: 3 days on, 4 days off
• Shift Times: 8:00am to 20:00pm
• Salary: £27,418 – £28,541 per annum, dependent on experience

Closing date:

Friday 9th October

Introduction calls:

Thursday 8th, Friday 9th, Monday 12th October

Our recruitment process includes a short introductory call with shortlisted candidates prior to interview. This is a chance for us to learn more about your interest in the role and for you to find out more about the opportunity.

Interview Dates:

Friday 16th & Monday 19th October

About you

You’ll share our passion for supporting people through both the challenges and successes in their journey. You believe in celebrating progress, however small, and walking alongside people on the difficult days too.

You will bring:

• Experience of working with people in supported accommodation who are experiencing homelessness or have a history of rough sleeping.
• Experience supporting individuals with additional needs, including substance misuse or mental health challenges.
• The ability to maintain accurate case notes and records, with a basic level of IT literacy.
• A compassionate, resilient and person‑centred approach to support.

As this role includes supporting people within the community, a full driving licence and access to a vehicle would be preferred.

As part of the application process, you will be asked a small number of questions relating to the essential requirements of the role. If you answer "No" to any of these questions, you may receive a regret email, as the recruitment system uses these responses to assess whether applicants meet the key criteria for the position.

We appreciate that everyone's experience is unique, and automated screening does not always tell the full story. If you believe your application has been assessed incorrectly, or you would like us to review your application further, please contact the Recruitment Team at [e-mail] and we will be happy to take a closer look.

What we offer in return

We have been named one of the UK’s top 10 charities to work for by Best Companies and offer a generous benefits package, including:

• 30 days’ annual leave (pro rata for part time) plus bank holidays
• Occupational sick pay
• Health‑related benefits
• Eco travel incentives
• Retail discounts and more
• Ongoing learning and development opportunities
• A supportive and inclusive working environment

Equality, Diversity and Inclusion

Connection Support is committed to equality of opportunity and to creating a fair and inclusive environment where everyone feels valued and respected.

We welcome applications from people of all backgrounds and strongly encourage candidates from underrepresented groups and those with lived experience to apply.

If you require any adjustments or additional support at any stage of the recruitment process, please don’t hesitate to get in touch, we are happy to discuss your requirements.

Connection Support is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.