Support Worker Female Bank

Community Integrated Care; Thornaby-on-Tees; Remote; GBP 15,000 - 21,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Casual dress

Flexible hours

DBS paid

Guaranteed hours

Wellbeing investment

Discounts scheme

Job summary

Community Integrated Care is seeking dedicated care/support staff in Thornaby-on-Tees to provide high‑quality, person‑centred support. You will spend time with the person you support, helping with daily activities and community outings, while promoting independence and safety.

The role emphasises empathetic communication, reliability and a strong work ethic. Flexible hours, casual dress, and opportunities for development are offered.

Qualifications

• Patience, empathy and sensitivity to others.
• Strong work ethic and reliability.
• Honesty and integrity in all interactions.
• Determination and problem-solving when supporting people.

Responsibilities

• Provide direct care and support to the person in daily activities.
• Assist with community outings and mobility needs.
• Support wellbeing, safety and independence.
• Stay on shift with the person, including sleepovers as required.

Skills

Patience

Empathy

Compassion

Reliability

Honesty

Determination

Problem solving

Resilience

Job description

The opportunity and what makes Community Integrated Care a great place to work

Benefits & USP’s:

• £13.12 per Hour
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
• We are based in one location, so no need to be a car driver
• Guaranteed & Contracted Hours
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988 and we were one of the pioneers of the ‘Care in the Community’ agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.

Since then, we’ve remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.

We have a proud history of breaking boundaries and are always looking for new ways to make a positive difference through bold ideas, innovative projects and impactful partnerships.

Who you’ll be supporting & more about the role:

I am a 42 year old lady and I have been diagnosed with Angelman Syndrome, I don’t communicate using speech and I use Makaton, BSL, my own tones and hand gestures to communicate. I am quite mobile within my home but I do need assistance when I am out in the community and I do have a wheelchair. I require staff to be fully trained and competent and I like to have staff team as I like them to know me well and I like to know them well.

There is always at least 1 colleagues on shift.

1 like my staff to work 10am to 10am with a sleepover from 11pm to 7am during this shift. This shift pattern is 7 days a week but when my Mum visits on a Tuesday and Friday she will come 10am to 5pm and I require my staff to be on call between these times just in case my Mum needs them to come into my home to support.

About you:

We know it takes a special person to work in social care and we recognise that not everyone that would be perfect for the role, will have professional experience. This is why we’re really passionate about recruiting to individuals’ values and we recruit people from all walks of life; From people with vast experience in a support worker or care assistant role, from people with lived experiences who may have friends or relatives with disabilities or have looked after older relatives, to people with no experience at all.

Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People'svalues are important to use, so we look for people with:

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong.

We want to an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.

We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [e-mail]

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.