Support Worker

Community Integrated Care; Tees Valley; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

Leave 28 days

Pension

Casual dress

Flexible hours

DBS paid

Contracted hours

Discounts

Wellbeing

Job summary

Community Integrated Care is recruiting for a 35-hour permanent role at Glendale House in Tees Valley. You will support adults with diverse needs to live independently, covering tasks from cooking and budgeting to personal care and medication administration.

The role offers guaranteed contracted hours, a pension, and a flexible shift pattern. We value diverse backgrounds and provide ongoing training and development.

Qualifications

• Experience in social care or willingness to work with people with disabilities
• Values-based recruitment approach and inclusivity
• Ability to work in a team and follow care plans

Responsibilities

• Support people to live independently in their flats with daily tasks such as cooking, budgeting, shopping, personal care, medication and cleaning
• Provide consistent, person-centred support and promote independence
• Collaborate with colleagues to ensure high-quality care and safety across shifts

Skills

Patience

Empathy

Compassion

Reliability

Honesty

Determination

Problem solver

Resilience

Job description

The opportunity and what makes Community Integrated Care a great place to work

• £13.12 per Hour
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS
• We are based in one location, so no need to be a car driver
• Guaranteed & Contracted Hours
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988 and we were one of the pioneers of the ‘Care in the Community’ agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.

Since then, we’ve remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.

We have a proud history of breaking boundaries and are always looking for new ways to make a positive difference through bold ideas, innovative projects and impactful partnerships.

Who you’ll be supporting & more about the role:

The people we support all live within their own flats at Glendale House. There are 22 flats of different sizes, and we support people from age 19 to 70 with an array of different support needs.

Each person receives support to live as independently as possible, which can include supporting with cooking, budgeting, shopping, personal care, medication and cleaning, as well as supporting people to achieve their everyday goals.

We have a lovely staff team at Glendale, some of whom have worked here for as long as the service has been open. They are all knowledgeable about care and support and receive regular training to ensure they have exactly the right skills. Training includes mental health awareness, suicide awareness, safeguarding, administration of medication, epilepsy awareness and lots more!

We usually have around 3-5 staff on at Glendale, however this reduces to 1 member at night as no one has 1-1 support during the night, but it’s nice to have someone there if we need them.

We have different shifts, dayshifts are – 8am – 10pm, 10am – 5pm, 1pm- 9pm and night shift10pm – 8 am. However, these can at times change as our staff are flexible around us so that we can enjoy the things we like to such as going to the theatre or cinema.

We are currently recruiting for a 35-hour permanent role

About you:

We know it takes a special person to work in social care and we recognise that not everyone that would be perfect for the role, will have professional experience. This is why we’re really passionate about recruiting to individuals’ values and we recruit people from all walks of life; From people with vast experience in a support worker or care assistant role, from people with lived experiences who may have friends or relatives with disabilities or have looked after older relatives, to people with no experience at all.

Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support.

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong.

We want to an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.

We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [e-mail]

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.