Support Worker (Adults)

Hampshire County Council; Tye; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Induction training

Career progression

Supportive team

Job summary

Hampshire County Council’s Orchard Close respite service seeks a dedicated Support Worker (Residential Service Officer) to help adults with learning disabilities and additional needs participate in meaningful activities during short stays. You will provide personalised care in a safe environment and support both community-based and in-house activities.

The role offers comprehensive induction and closely supported teamwork, with opportunities to develop essential skills and contribute to

Qualifications

• Understanding of client needs and supporting independence.
• Patience, empathy and compassion are essential.
• Strong teamwork and collaboration skills.
• Excellent communication with clients, families, carers and colleagues.

Responsibilities

• Deliver exceptional care and monitor health and well-being.
• Collaborate with families, carers and professionals to shape personalised care plans.
• As shift leader, maintain records and ensure consistent, high-quality care.

Skills

Patience

Empathy

Compassion

Teamwork

Communication

IT skills

Job description

We’re privileged to work with some amazing people here at Orchard Close, our respite service for adults with learning disabilities and/or physical disabilities and additional needs.
As a Support Worker (known locally as a Residential Service Officer) you’ll provide personalised support, helping individuals take part in a variety of meaningful activities during their stay. We aim to make our short stay breaks feel like a holiday, offering fulfilling experiences both in the community and within our safe, comfortable environment. You'll receive comprehensive induction and training, so you can become a confident and valued member of our friendly and supportive team.

What you’ll do:

• Deliver Exceptional Care: Be at the heart of providing the best physical and emotional care, ensuring our Service Users feel safe, comfortable and valued. You'll proactively observe and assess their health and well-being, acting quickly to support their needs.
• Collaborate and Innovate: Work with families, carers, colleagues and other professionals to create and deliver personalised care plans. Your input will be important in shaping the support we offer, ensuring it aligns with the individual goals and wishes of each Service User.
• Communicate and Document: As shift leader, you’ll keep the lines of communication open and maintain detailed records that reflect the progress and needs of our Service Users. Your reports and case records will be vital in delivering consistent, high-quality care and ensuring everyone is on the same page.

What we’re looking for:

• An understanding of the needs of the client group and have experience working with them to achieve independence.
• Able to demonstrate the core values of patience, empathy and compassion.
• A team player with strong collaborative skills.
• Excellent communication skills for building positive relationshipswith a diverse range of people, including clients, their families, carers, professionals and colleagues.
• Sound IT skills and able to accurately record information.

Why join us?

• Comprehensive induction programme with all necessary training.
• Great satisfaction from supporting people to get the most out of their stay.
• Commitment to personal development, including support for QCF training.
• Preparation for future senior-level opportunities.
• Extensive Benefits Package

As this is a 24/7 service, you’ll be required to work a 4-week flexible shift pattern to respond to the demands of the service. Your working pattern will include working every other weekend and a variety of shifts including early, late, sleep-in shifts and bank holidays for which enhancements will be paid in line with the HCC salary policy. You will be given a minimum 6 weeks’ notice of your shift pattern.

Other roles you may have experience of could include: Support Worker, Care Assistant, Care Worker, Home Carer, Health Care Assistant, Community Support Worker, Domiciliary Care Worker, Night Carer, Personal Care Giver, Teaching Assistant, Learning Support Assistant, Day Opportunities Support Worker, Day Services Support Worker, Residential Care Support Worker, Home Care Assistant.