Support worker

Sense; West Bromwich; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

24 days annual leave + bank holidays

Matched pension up to 5%

Free life assurance

DBS check if required

Training courses (100+)

Cycle to work

Travel season ticket loans

Sense shop discounts

Job summary

Sense is seeking a caring and committed support worker to join our team in West Bromwich. You will support individuals with learning disabilities and complex health needs in a home rated Good by CQC. Shifts include early and late hours, with weekend and bank holiday availability, across a permanent role with up to 37.5 hours per week.

This role focuses on person-centred support, promoting independence, and removing barriers so people can participate in daily life and activities of their choosing.

Qualifications

• You don’t need previous experience in a support role; values and willingness to learn matter.
• Experience of supporting disabled people with sensory conditions and complex needs is helpful.
• Believes disabled people should have the same opportunities and control over their lives.

Responsibilities

• Provide person-centred support reflecting each person’s needs, preferences and aspirations.
• Support people to make informed choices and have greater daily life control.
• Build meaningful relationships by understanding communication preferences and interests.
• Help remove barriers to participation and support involvement in activities and community.
• Assist with appointments, activities and trips of their choosing.
• Promote independence and respect each person’s decisions.

Skills

Compassionate

Patient

Good listener

Team player

Job description

Help break down barriers and support people to live the lives they choose.

At Sense, we believe everyone should have the power, choice and control to live the life they choose. We work alongside disabled people with complex needs to break down barriers, drive change and create opportunities for everyone to take part in the things that matter to them.

We are looking for a caring, enthusiastic and committed support worker to join our fantastic team in West Bromwich.

This is a permanent role, with contracts available for up to 37.5 hours per week. You will join a fantastic team here at our home which CQC rated as Good, where you will be supporting individuals who have learning disabilities with a range of health conditions.

The shift patterns at this service are as follows: 7am-2.30pm and 2pm-9.30pm. Due to flexible working rotas, you will need to have availability from Monday-Sunday. You may need to work some weekends and bank holidays.

About the people you will support

Our service is home to five disabled people with complex needs, each with their own personality, interests, ambitions, preferences and support needs.

As a support worker, you’ll take the time to get to know each person, understand what matters to them and work alongside them in ways that respect their choices, support their independence and put them in control of their everyday lives.

Whether it’s enjoying favourite activities, maintaining relationships, exploring new interests or spending time in the local community, you’ll work alongside people to help remove barriers and support them to take part in the things they choose.

What you will be doing

As a support worker, you will:

Provide person-centred support that reflects each person’s individual needs, preferences and aspirations.

Support people to make informed choices and have greater control over their daily lives.

Build meaningful relationships, taking time to understand each person’s communication preferences, interests and what matters most to them.

Work alongside people to identify and remove barriers that may prevent them from fully taking part in everyday life.

Support people to enjoy their interests, maintain relationships, try new experiences and spend time in their communities.

Support people to get to appointments, take part in activities and enjoy trips and outings of their choice.

Encourage independence while recognising and respecting each person’s individual support needs and decisions.

Work collaboratively with colleagues, families and others involved in each person’s support to promote consistency, dignity and wellbeing.

What we are looking for

You don’t need previous experience in a support role to join us. What matters most is your values, your willingness to learn and your commitment to treating people with dignity and respect.

Although previous experience is not essential, experience of supporting disabled people with sensory conditions and complex needs would be beneficial.

We are looking for someone who:

Believes disabled people should have the same opportunities, choices and control over their lives as everyone else.

Is compassionate, patient, respectful and a good listener.

Recognises that everyone communicates differently and is willing to adapt their approach.

Enjoys getting to know people, understanding their interests and supporting them to do the things they love.

Can work positively as part of a team and build trusting relationships.

Is committed to promoting inclusion, independence and person-centred support.

When you join Sense, you’ll have access to a range of benefits, including:

24 days of annual leave plus bank holidays.

Matched pension contributions up to 5%.

Free life assurance policy.

Cashback and discounts on high street brands, including 10% off at Sense charity shops.

Cycle to work scheme.

Travel season ticket loans.

Free DBS check if your role requires one.

Free access to over 100 online and face-to-face training courses, including the Care Certificate.

Free access to the Wisdom App, supporting mindfulness and wellbeing.

About working at Sense

Sense is a leading disability charity here to break down barriers alongside disabled people with complex needs. That’s why we’re committed to increasing the number of disabled people working across our organisation and creating an environment where everyone can thrive.

We actively encourage disabled people to apply for our vacancies and believe that a diverse range of perspectives, experiences and talents makes us stronger.

We know there’s always more we can do to become a truly inclusive employer, and we’re working together to achieve that. Join us and help create the change thousands of disabled people with complex needs and families told us they want to see: a world without limits.

Proud member of the Disability Confident employer scheme

Support worker

Company: Sense Salary: £13.00 per hour/ £25,350 per annum FTE Hours: Full-time Location: West Bromwich, B70 7SG Working pattern: On-site Job type: Permanent Posting date: 30 Oct 2026 Closing date: 13 Nov 2026

Summary

Ready to join us?

If you believe that everyone should have the opportunity to make their own choices, be included in their community and live life on their own terms, we’d love to hear from you.