Support Worker

Sense; England; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

24 days of annual leave plus bank hols

Matched pension contributions up to 5%

Free life assurance policy

Cashback and discounts at high street

Cycle to work scheme

Travel season ticket loans

Enhanced sick pay

Free DBS check if required

£350 refer-a-friend scheme

Free access to training courses

Job summary

Sense is seeking a caring, enthusiastic and committed support worker to join our Lilac Grove residential service in Trowbridge, Wiltshire. You will provide person-centred support, help people make informed choices and build meaningful relationships, while supporting them to participate in their communities.

No previous experience is required; we value your values, willingness to learn and commitment to dignity and respect.

Qualifications

• No formal qualifications required; values, willingness to learn and respect for others are key.
• Compassionate, patient, and good listener.
• Ability to adapt communication to individuals' needs.

Responsibilities

• Provide person-centred support reflecting each person's needs, preferences and aspirations.
• Support people to make informed choices and have greater control over daily lives.
• Build meaningful relationships and understand each person's communication preferences and interests.
• Identify and remove barriers to participation in everyday life and community activities.
• Support access to appointments, activities, and outings, promoting independence.

Job description

Support Worker

Company: Sense
Salary: from £25,530 a year
Hours: Full-time
Location: BA14 0HB
Working pattern: On-site
Job type: Permanent
Posting date: 28 Oct 2026
Closing date: 11 Nov 2026

Help break down barriers and support people to live the lives they choose.

At Sense, we believe everyone should have the power, choice and control to live the life they choose. We work alongside disabled people with complex needs to break down barriers, drive change and create opportunities for everyone to take part in the things that matter to them. We are looking for a caring, enthusiastic and committed support worker to join our team at Lilac Grove, our small residential service in Trowbridge, Wiltshire.

We have full time (37.5 hours per week) and part time permanent positions available. Shifts vary on a rolling two week rota between 7am and 10pm, including weekends and bank holidays, so flexibility to cover all shifts is essential.

What you will be doing

Provide person-centred support that reflects each person's individual needs, preferences and aspirations.

Support people to make informed choices and have greater control over their daily lives.

Build meaningful relationships, taking time to understand each person's communication preferences, interests and what matters most to them.

Work alongside people to identify and remove barriers that may prevent them from fully taking part in everyday life.

Support people to enjoy their interests, maintain relationships, try new experiences and spend time in their communities.

Support people to get to appointments, take part in activities and enjoy trips and outings of their choice.

Encourage independence while recognising and respecting each person's individual support needs and decisions.

Work collaboratively with colleagues, families and others involved in each person's support to promote consistency, dignity and wellbeing.

What we are looking for

You don't need previous experience in a support role to join us. What matters most is your values, your willingness to learn and your commitment to treating people with dignity and respect.

Although previous experience is not essential, experience of supporting disabled people with sensory conditions and complex needs would be beneficial.

We are looking for someone who:

Believes disabled people should have the same opportunities, choices and control over their lives as everyone else.

Is compassionate, patient, respectful and a good listener.

Recognises that everyone communicates differently and is willing to adapt their approach.

Enjoys getting to know people, understanding their interests and supporting them to do the things they love.

Can work positively as part of a team and build trusting relationships.

Is committed to promoting inclusion, independence and person-centred support.

Benefits

24 days of annual leave plus bank holidays.

Matched pension contributions up to 5%.

Free life assurance policy.

Cashback and discounts on high street brands, including 10% off at Sense charity shops.

Cycle to work scheme.

Travel season ticket loans.

Enhanced sick pay.

Free DBS check if your role requires one.

A £350 refer-a-friend scheme.

Free access to over 100 online and face-to-face training courses, including the Care Certificate.

Free access to the Wisdom App, supporting mindfulness and wellbeing.

About working at Sense

Sense is a leading disability charity here to break down barriers alongside disabled people with complex needs. That's why we are committed to increasing the number of disabled people working across our organisation and creating an environment where everyone can thrive.

We actively encourage disabled people to apply for our vacancies and believe that a diverse range of perspectives, experiences and talents makes us stronger.

We know there's always more we can do to become a truly inclusive employer, and we're working together to achieve that. Join us and help create the change thousands of disabled people with complex needs and families told us they want to see: a world without limits.

If you need us to adjust our recruitment process to help you access our vacancies, then please get in touch with a member of the talent acquisition team. We are a Disability Confident Leader and commit to interviewing disabled people who meet the minimum criteria for a role.

More information can be found on our commitment as an employer.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.