Support Worker

Blue Octopus; Swindon; On-site; GBP 23,000 - 28,000; Full time

Job summary

Blue Octopus is seeking a Support Worker based in Swindon to provide person-centred support to young people. The role involves managing caseloads, conducting assessments, and delivering outcome-focused sessions. Ideal candidates will possess experience with young people, high interpersonal skills, and a commitment to supporting vulnerable individuals.

Qualifications

• Experience working with young people in a similar role.
• Knowledge of homelessness and related impacts.
• Ability to build relationships and motivate others.

Responsibilities

• Manage a caseload of customers and assist their journey towards independence.
• Conduct assessments and notify potential customers of outcomes.
• Deliver quality support sessions individually and in groups.

Skills

Experience with young people

Partnership working

Interpersonal skills

Job description

Multiple hours available

Swindon Foyer is set in the heart of Old Town of Swindon and supports some of the most vulnerable young people in the community, to reach their goals and work towards independent living. It offers an integrated solution to housing, personal development, and training needs to young people, predominantly aged between 16 – 25.

We’re now looking for an enthusiastic and dynamic Support Worker to deliver person-centred, strengths-based support to our residents, helping them to achieve and become as independent as possible.

You will manage a caseload of customers through their journey, encouraging them to articulate their aspirations and realise their potential. You will manage referrals into the service, undertake interviews and assessments and notify potential customers of the outcomes of these activities. You will also induct new customers into the service and deliver quality, outcome focused support sessions in both one-to-one sessions and group sessions.

The ideal candidate will:

• Have proven experience of working with young people within a similar role, with knowledge of Homelessness and the impact on young people.
• Have working knowledge of housing and benefits advice.
• Demonstrate experience of partnership working with specialist agencies such as mental health teams and youth offending services.
• Be a natural relationship builder, able to motivate, influence and inspire others.
• Have excellent interpersonal skills with the ability to adapt your approach depending on your audience and required outcome.
• Have a comprehensive understanding of professional boundaries, together with a high level of personal integrity.

These are not essential as training can be given.

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

Discover Stonewater:

Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.

Are you ready to#DiscoverStonewater?