Support Worker

Nobilis; Southampton; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Company pension scheme

Employee Assistance & Benefits Program

5.6 weeks annual leave (pro rata)

Comprehensive induction and ongoing培训

Clear career progression and mentoring

Job summary

Milestone Support Services is seeking a dedicated Support Worker to assist individuals with complex needs, helping them achieve personal goals and live more independently. You will promote safe, healthy lifestyles and support community involvement across Gosport and Fareham.

Experience in supported living or learning disability services is valued. A full UK driving licence is essential for transport and activities. Right to work in the UK is required.

Qualifications

• Experience supporting individuals with complex needs and behaviours that may challenge.
• Experience providing high-quality personal care with dignity, choice and independence.
• Knowledge of PBS (Positive Behaviour Support) approaches.

Responsibilities

• Support individuals to achieve personal goals and live independently.
• Promote healthy lifestyles including activities, nutrition, and hydration.
• Encourage community involvement and access to work, education and leisure.
• Assist with holidays and events and promote safety at home and in the community.
• Support relationships and manage risks while promoting positive risk-taking.
• Provide emotional support and adapt to challenging days.
• Assist with daily living skills like shopping, budgeting, and money management.

Skills

Complex needs experience

Personal care

PBS knowledge

Teamwork

Calm & resilient

Tools

Moving and handling

Infection prevention

Health & safety

Job description

About The Role

Support Worker – Make a Real Impact!

Key Information

• Pay Rate: £12.89-£13.40/hour
• Hours: Flexible part-time or full-time shifts available
• Weekend Work: Weekend availability required (flexible rota)

Why Work With Us?

• Company pension scheme
• Access to an Employee Assistance & Benefits Programme
• 5.6 weeks annual leave (pro rata)
• Comprehensive induction and ongoing training (including PBS and complex needs)
• Clear career progression and development opportunities
• Supportive management and mentoring

What You'll Be Doing

As a Support Worker, you will support individuals to achieve their personal goals and live as independently as possible. Responsibilities will vary depending on the individual you are supporting and may include:

• Supporting healthy lifestyles, including activities, nutrition, and hydration
• Encouraging community involvement, such as work, education, social groups, and leisure activities
• Supporting individuals to go on holiday and attend events
• Promoting safety and wellbeing at home and in the community
• Supporting individuals to build and maintain positive relationships
• Managing and reducing risks while promoting positive risk-taking
• Supporting emotional regulation and responding appropriately on challenging days
• Implementing support strategies for behaviours that may challenge, in line with Positive Behaviour Support (PBS) plans
• Assisting with daily living skills, including shopping, budgeting, and money management

Who We're Looking For

• Have experience supporting individuals with complex needs and behaviours that may challenge
• Previous experience providing high-quality personal care, always promoting dignity, choice, and independence.
• The enthusiasm to motivate and empower individuals to try new experiences, develop life skills, build confidence, and maintain an active lifestyle.
• A sound understanding of person-centred care and the ability to work in accordance with the Care Quality Commission (CQC) Fundamental Standards, delivering safe, effective, caring, responsive, and well-led support.
• Knowledge of safeguarding, moving and handling, infection prevention and control, and health and safety.
• Are confident, calm, and consistent in their approach
• Are resilient, optimistic, and positive
• Are creative and flexible in how they provide support
• Value teamwork and reflective practice
• Experience within supported living, learning disability, autism, or mental health services is highly desirable.
• A full UK driving licence is essential, as the role involves transporting and supporting individuals to attend appointments, access the local community, and enjoy a wide range of activities.
• Full Right to Work in the UK

About Us

Milestone Support Services, part of Natali Healthcare Solutions UK group, is a growing supported living provider, founded by experienced health and social care leaders. We are passionate about delivering outstanding, person-centred support and being an excellent employer where staff feel valued, supported, and encouraged to develop.

We are currently recruiting Support Workers to join our supported living services across Gosport and Fareham, supporting individuals with complex needs and behaviours that may challenge to live fulfilling and meaningful lives.