Support Worker

Dimensions (UK) Ltd.; Shrewsbury; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Sleep-in shifts (£50)

30 days annual leave

Career progression

Learn to Drive scheme

Life Assurance & Pension

DBS paid for by us

Job summary

Dimensions (UK) Ltd. is looking for an enthusiastic Support Worker in Shrewsbury (SY5) to assist two young men in their 20s living independently in a bungalow. You will support personal care, meals, medications, and social activities, while learning their communication styles, including Makaton.

A full UK manual driving licence is preferred to help them access community activities. The role emphasises building genuine relationships, respecting independence, and supporting daily routines.

Qualifications

• Excellent communication and relationship-building skills.
• Willing to learn Makaton and alternative communication methods.
• Valid UK manual driving licence is preferred for safety and transport.

Responsibilities

• Support two young men with personal care and daily routines.
• Prepare meals and promote healthy routines.
• Administer medication as required and monitor wellbeing.
• Support communication and engagement, including Makaton.
• Facilitate attendance at activities, appointments and social events.
• Encourage independence and decision-making while staying safe.
• Build positive relationships with family members and carers.

Skills

Communication

Makaton

Driving licence

Job description

We're looking for an enthusiastic and caring Support Worker to join our team in Shrewsbury (SY5), supporting two young men in their 20s who live together in a bungalow. The people we support are autistic and have learning disabilities. One gentleman also has Down syndrome. Both lead active and fulfilling lives and enjoy a balance of social activities and quieter time at home. This is a rewarding role where building strong relationships and understanding each person's communication style, preferences and routines is key. One gentleman communicates using limited words and Makaton, so a willingness to learn different communication approaches is important. Both men are independent in many areas of their lives and enjoy being involved in making decisions about their day-to-day activities. The people we support enjoy:

• Cinema trips
• Days out and sightseeing
• Visiting attractions such as aquariums and wildlife centres
• Friday night discos
• Dancing and attending local dance groups
• Spending time with family and friends
• Exploring new places
• Relaxing at home and enjoying their own space
• Doing the things that matter to them

One gentleman has travelled extensively with his family and enjoys a busy lifestyle, while both men appreciate having time to pursue their own interests independently. Support includes:

• Supporting people with their personal care
• Meal preparation and supporting healthy routines
• Administering medication
• Supporting communication, including learning and using Makaton
• Supporting people to attend activities, appointments and social events
• Supporting people to maintain their independence
• Building positive relationships with family members
• Supporting people to do the things that matter to them

Family involvement is an important part of life for both gentlemen, with regular visits and ongoing support from parents and relatives.

You’ll be a great fit if you’re:

• A confident and positive communicator
• Someone who enjoys building genuine relationships
• Friendly, outgoing and approachable
• Able to recognise when people want social interaction and when they prefer quiet time
• Patient and willing to learn new communication methods, including Makaton
• Someone with a good sense of humour
• Respectful of people’s independence and choices
• A strong team player
• Reliable and adaptable
• Passionate about helping people live fulfilling lives
• A driver with a full UK manual driving licence

Experience is not essential. We'll look for people with the right values and attitude, and we'll provide all the training and support you need to succeed.

At Dimensions, you'll find more than a job – you'll find purpose, belonging, and the support to thrive. Your voice matters, your wellbeing is prioritised, and your growth is celebrated. Together, we make a real difference – for the people we support and for you. Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 – our eighth consecutive year of recognition. "Love seeing small differences make big changes."- Current Support Worker If you’re looking for a role where you can build genuine relationships, support people to live independently and enjoy a variety of activities, this could be the perfect opportunity.

Shift times

• Day shifts typically between 7:00am - 10:00pm
• Sleep-in shifts: 10:00pm - 7:00am (£50 paid to sleep)
• 1-2 sleep-ins per week
• Alternate weekend working
• Shift times can be flexible around planned activities and individual needs, and some days may finish earlier depending on what people have planned. Rotas are provided in advance to support planning and work-life balance.

Wages & Benefits

• £13.15 per hour
• £50 per sleep-in shift
• 30 days paid Annual Leave (including public holidays - pro rata)
• Opportunities for career progression
• Supported 'Learn to Drive' scheme (up to 30 driving lessons, 1 theory/practical test - all paid for by us)
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday
• High Street Discounts - Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us, We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce.

Additional Information

• If a driving licence is required for this role, you will need to produce a copy of the driving licence at the onboarding stage.
• As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy – Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees.
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.