Support Worker

Dimensions Ltd; Shrewsbury; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Annual leave 30 days

Career progression

Learn to drive scheme

Salary advance

Discounts

Life Assurance

Company pension

Industry training

Enhanced DBS

Job summary

Dimensions Ltd in Shrewsbury (SY3) is seeking a compassionate Support Worker to assist two gentlemen in their 60s and 70s with learning disabilities and complex communication needs. The role involves 1:1 and 2:1 support across nearby settings, helping with daily living, mobility, meals, and medication.

The position offers full-time hours (37.5 per week) in Shrewsbury, with a pay rate of £13.05 plus £50 sleep-in per shift. A driving licence is required (automatic accepted).

Qualifications

• Empathetic and patient approach to support work.
• Strong communication and listening skills.
• Willingness to learn different communication methods.

Responsibilities

• Provide 1:1 and 2:1 support to individuals with learning disabilities.
• Assist with personal care, mobility, meals, and medication administration.
• Support beliefs, routines, and meaningful activities to promote independence.

Skills

Empathy

Communication

Driver

Initiative

Job description

Support Worker – Shrewsbury (SY3)

Location: Shrewsbury (SY3)

Hours: Full Time – 37.5 hours per week

Pay:£13.05+ £50 per sleep-in shift

Aspiring Drivers Welcome – Supported Learn to Drive Scheme Available

About Dimensions

At Dimensions, you'll find more than a job – you'll find purpose, belonging, and the support to thrive. Your voice matters, your wellbeing is prioritised, and your growth is celebrated. Together, we make a real difference – for the people we support and for you.

Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our eighth consecutive year of recognition.

"Loved the way the job role on some days doesn't feel like work at all!" – Current Support Worker

If you're looking for a rewarding role where you can build meaningful relationships, support people to achieve their goals and make every day count, this could be the perfect opportunity for you.

About the role

We're looking for a caring, proactive and enthusiastic Support Worker to join our team in Shrewsbury (SY3), supporting two gentlemen in their 60s and 70s with learning disabilities, autism and dysphasia.

Support is provided on both a 1:1 and 2:1 basis, with some lone working required. You'll work across close-knit support settings in the Shrewsbury area, helping each person live the life they choose while providing practical and emotional support.

The people you support enjoy:

• Listening to Elvis and other favourite music
• Watching television and Western films
• Spending time chatting with colleagues about their interests
• Relaxing at home and enjoying familiar routines
• Exploring opportunities for more outings and new experiences

One gentleman communicates without words but understands spoken English well and uses additional signs of communication. Building strong communication and understanding individual preferences is an important part of this role.

Support includes:

• Supporting one gentleman with personal care
• Supporting mobility needs
• Supporting one gentleman with eating and drinking
• Meal preparation
• Administering medication
• Supporting communication using additional signs
• Supporting people to do the things that matter to them
• Working closely with families and colleagues to provide consistent support

Shifts

• 10:00am – 4:00pm the following day (includes a sleep-in shift)
• 10:00pm – 8:00am sleep-in (£50 paid to sleep)
• Additional 2:1 hours are worked across the week to meet the needs of the people we support

Rotas are provided in advance to support planning and work–life balance.

About you

• Empathetic, caring and patient
• Confident using your initiative and identifying when support is needed
• Outgoing with a positive and bubbly personality
• A strong communicator who is willing to learn different ways people communicate
• Observant and able to recognise additional signs of communication
• Comfortable working both independently and as part of a team
• Flexible and willing to work across nearby support settings
• A driver with a full UK driving licence (automatic licence accepted)

Previous support experience is preferred as the role includes lone working and supporting people with complex communication needs.

Rewards that make a difference

• A competitive payrate with uplift for overtime you chose to work
• 30 days paid Annual Leave (including public holidays – pro rata)
• Opportunities for career progression
• Supported ‘Learn to Drive’ scheme (up to 30 driving lessons, 1 theory/practical test - all paid for by us)
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

Use of AI in the recruitment process:

AI can help you research and refine your application, but everything you submit should reflect your genuine skills and experience. Please ensure your application represents your own voice and abilities.

If you use assistive technology or require reasonable adjustments during the recruitment process, we are committed to supporting you where we can. Please let us know in advance so we can ensure appropriate arrangements are in place.

An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.

We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce.

As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees.

As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.

We now have British Sign Language (BSL) translated videos for all of our recruitment communications.