Support Worker

BRC Jobs; Penryn; On-site; GBP 17,000 - 19,000; Part time

Job summary

Support Worker role at BRC Jobs in Penryn. 22.5 hours per week on a rolling rota between 8am and 8pm, with a fixed term contract until December 2026 and potential extension.

You will provide person-centred support to customers with mental ill health and substance misuse, build relationships, contribute to risk management, maintain records, and work both independently and as part of a team.

Qualifications

• Experience or understanding of support needs and support planning.
• Experience in risk assessing and risk management.
• Confident communicator capable of building rapport with customers.
• Organised with good record-keeping and computer skills.
• Able to work independently and as part of a team.

Responsibilities

• Provide person-centred support to customers experiencing mental ill health and/or alcohol and substance misuse.
• Support customers who may display challenging behaviour with a calm, professional approach.
• Build trusting relationships and support plans with customers.
• Contribute to risk assessments and effective risk management.
• Promote independence, dignity and wellbeing; maintain records and documentation.
• Communicate effectively with customers, colleagues and other professionals.
• Work confidently both independently and as part of a team, including lone working.
• Respond appropriately to challenging situations and adapt to changing needs.

Skills

Support planning

Risk assessment

Communication

Record-keeping

Lone working

Teamwork

Flexibility

Under pressure

Resilience

Friendliness

Job description

Support Worker

LOCATION: Penryn

HOURS: 22.5 hours per week

WORKING PATTERN: Shifts will beon a rolling rota betweenMonday–Sunday, between 8am and 8pm

SALARY: £15.34 per hour PAYE

DURATION: Fixed term until December 2026, possibility for extension

Are you passionate about supporting people and making a real difference in their lives?

We are looking for a Support Worker to join our team at our supported living service in in Penryn, supporting customers who may experience challenging behaviour associated with mental ill health and alcohol and substance misuse. This is a rewarding role where you will provide person-centred support, build positive relationships and help customers work towards greater stability and independence.

You will need to be compassionate, resilient and confident when working in challenging situations, while always maintaining a professional and positive approach.

About the role:

• Provide person-centred support to customers experiencing mental ill health and/or alcohol and substance misuse.
• Support customers who may display challenging behaviour, maintaining a calm, professional and positive approach.
• Build trusting and respectful relationships with customers.
• Support customers with their individual needs, goals and support plans.
• Contribute to risk assessments and effective risk management.
• Promote independence, dignity, wellbeing and positive outcomes for customers.
• Maintain accurate and up-to-date records and support documentation.
• Communicate effectively with customers, colleagues and other professionals.
• Work confidently both independently, including lone working, and as part of a team.
• Respond appropriately to challenging situations and work effectively under pressure.
• Adapt to changing circumstances and the individual needs of customers.

About you:

• Experienced in or has a good understanding of support needs and support planning.
• Experienced in risk assessing and risk management.
• A confident communicator who can build positive relationships and rapport with customers.
• Organised, with good record-keeping and computer skills.
• Confident working independently and as part of a team.
• Comfortable with lone working.
• Flexible and adaptable in their approach to work.
• Able to work under pressure and meet deadlines.
• Resilient and able to remain calm in challenging situations.
• Friendly, approachable and positive.
• Passionate about supporting vulnerable people and helping them achieve positive outcomes.