Support Worker

Mencap; Norton; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

24 days holiday (plus bank holidays)

Discounts at high-street retailers

Health cash plans

Interest-free loans

Belonging network groups

Job summary

Mencap is seeking dedicated Support Workers to join our team in Letchworth. As a Support Worker, you will help people with learning disabilities with everyday activities, provide companionship, and offer emotional encouragement.

Your role is varied, rewarding, and meaningful, with a commitment to inclusion and person-centred care. We look for a genuine passion for supporting others, excellent communication, and the ability to build meaningful relationships.

Qualifications

• A genuine passion for supporting others.
• Excellent communication skills and the ability to build positive relationships.
• Flexibility to work evenings, weekends and bank holidays.
• A positive, empathetic, person-centred approach.

Responsibilities

• Support with everyday activities and provide companionship.
• Offer emotional encouragement and maintain consistent, respectful interactions.
• Adapt to a variety of shifts and planned rotas to meet service needs.

Skills

Compassionate care

Excellent communication

Flexibility with shifts

Person-centred approach

Job description

Mencap is looking for dedicated Support Workers to join our fantastic team in Letchworth.

As a Support Worker, you'll have the chance to make a real and lasting difference in the lives of people with learning disabilities. You'll work with a diverse group of individuals, each with their own unique strengths, personalities, and support needs.

From supporting with everyday activities to offering emotional encouragement and companionship, your role will be varied, rewarding, and truly meaningful.

What we're looking for

• A genuine passion for supporting others
• Excellent communication skills and the ability to build positive, meaningful relationships
• Flexibility to work a variety of shifts, including evenings, weekends, and bank holidays
• A positive, empathetic, and person-centred approach

Contract option

• Full-time: 37.5 hours per week

Shift patterns

Our services provide 24-hour care, and rotas are prepared at least 4 weeks in advance, giving you the flexibility to plan your personal and social life.

• Day shifts: Between 07:00 - 22:00
• Sleep-ins: 22:00 - 07:00
• Sleep-in payment: Enhanced flat-rate payment of £64.20 per sleep-in

Our commitment to inclusion

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carer's. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

• Everyone is expected to treat people well and make Mencap an inclusive organisation.
• Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes
• Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

• 24 days of paid holiday (excluding bank holidays, pro rata)
• discounts at leading high-street retailers
• access to health cash plans
• interest-free loans
• many more exciting offerings

For more details on what we have to offer, please see the attached document and below link with all the fantastic benefits available to you as a member of our team!