Support Worker - Letchworth

Royal Mencap Society; Letchworth; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

24 days holiday

Health cash plan

Interest-free loans

Retail discounts

Job summary

Mencap is looking for dedicated Support Workers to join our fantastic team in Letchworth. You’ll help people with learning disabilities with everyday activities, provide emotional encouragement, and offer companionship within a 24-hour care framework.

Rotas are planned weeks in advance to support your personal life. This full-time role (37.5 hours per week) values empathy, clear communication, and a person-centred approach.

Qualifications

• A genuine passion for supporting others.
• Excellent communication skills and the ability to build positive relationships.
• Flexibility to work evenings, weekends and bank holidays.

Responsibilities

• Support people with everyday activities and routines.
• Provide emotional support and companionship to individuals with learning disabilities.
• Contribute to a safe, diverse and inclusive care environment with 24/7 service rotas.

Skills

Passion for helping others

Communication skills

Flexible shifts

Person-centred approach

Job description

Mencap is looking for dedicated Support Workers to join our fantastic team in Letchworth.

As a Support Worker, you’ll have the chance to make a real and lasting difference in the lives of people with learning disabilities. You’ll work with a diverse group of individuals, each with their own unique strengths, personalities, and support needs.

From supporting with everyday activities to offering emotional encouragement and companionship, your role will be varied, rewarding, and truly meaningful.

What we’re looking for

• A genuine passion for supporting others
• Excellent communication skills and the ability to build positive, meaningful relationships
• Flexibility to work a variety of shifts, including evenings, weekends, and bank holidays
• A positive, empathetic, and person-centred approach
• Full-time: 37.5 hours per week

Our services provide 24-hour care, and rotas are prepared at least 4 weeks in advance, giving you the flexibility to plan your personal and social life.

• Day shifts: Between 07:00 – 22:00
• Sleep-ins: 22:00 – 07:00
• Sleep-in payment: Enhanced flat-rate payment of £64.20 per sleep-in

Our commitment to inclusion

Mencap is an equitable, diverse and inclusive organisation. We particularly welcome and encourage applications from disabled candidates and individuals from Black and Asian communities, as these groups are currently under-represented within our workforce.

All roles are subject to an enhanced DBS check and suitable references.

JOB ID: 36734

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

• 24 days of paid holiday (excluding bank holidays, pro rata)
• discounts at leading high-street retailers
• access to health cash plans
• interest-free loans
• many more exciting offerings

For more details on what we have to offer, please see the attached document and below link with all the fantastic benefits available to you as a member of our team!

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carer's. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

Everyone is expected to treat people well and make Mencap an inclusive organisation.

Every day we grow and learn. Its okay to make mistakes but we learn from them and make changes

Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long-term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

£26,228 per annum, pro-rata + Excellent Benefits

£24785 per annum (Pro-rata) + excellent Mencap Benefits