Support Worker

Community Integrated Care; New Penshaw; On-site; GBP 24,000 - 27,000; Full time

Benefits offered by this job

DBS paid

Pension scheme

28 days annual leave

Flexible working hours

Guaranteed hours

Job summary

Community Integrated Care is seeking a passionate Support Worker for our Penshaw Supported Living Service for adults with learning disabilities.

This full-time role covers 36 hours per week, with day shifts from 8am to 10pm and occasional night coverage. Applicants with a Full UK Driving Licence are preferred. Benefits include DBS paid, a pension scheme, 28 days annual leave pro-rata, and flexible working hours.

Qualifications

• Patience and empathy for adults with learning disabilities.
• Reliable and honest with a strong work ethic.
• Full UK Driving Licence preferred.

Skills

Patience

Empathy

Reliability

Honesty

Determination

Problem-solving

Resilience

Job description

Our Supported Living Service for adults with Learning Disabilities in Penshaw, DH4 has a fantastic opportunity for a passionate, dedicated, empowering Support Worker.

Applicants With Full UK Driving License Are Preferred.

This is a Full Time position - 36hrs per week. Days shifts are from 8am to 10pm. Occasional Night shift cover may be required.

Benefits & USP’s

• £13.12 per Hour
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS
• Guaranteed & Contracted Hours
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988 and we were one of the pioneers of the ‘Care in the Community’ agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.

Since then, we’ve remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.

We have a proud history of breaking boundaries and are always looking for new ways to make a positive difference through bold ideas, innovative projects and impactful partnerships.

A Little About Us.

• We are a house of both Ladies and Gentlemen, our age range is from 31-61
• We have a range of different needs, including autism, learning disabilities, mental health and physical support needs. Some of us are more independent, while others require some more support with their day-to-day lives including personal care.
• We have a strong team of support workers who are all fully trained and familiar with supporting us. Some of the training they have includes, administering medication, moving and positioning and first aid.
• We are proud to volunteer in our community and we love the work we do, including at coffee mornings, charity shops, and 4Luis.
• We love a party and going to social events. We enjoy going to concerts and local discos alike.
• We have all different interests. Some of us enjoy music and dancing. Others love a local walk, coffee and a chat.
• We are all caring and considerate and love to be helpful around our home. Some of us have our own household tasks.
• We like our staff team to be cheerful and chatty. We would not like someone who is loud and bossy, this would tend to make some of us upset.
• There are always at least 4 colleagues on shift, but we only have one waking night shift.

Shift Patterns

• We like our staff to work both mornings and evenings with a mixture of shifts, from 8 am to 10 pm. Sometimes we may need our support workers to stay back if we are going out late to the pub, social events, concerts, theatre shows etc. We also have waking nights from 10 pm to 8 am.

What essential skills and experience is needed for the role?

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all - where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there.

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones - and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.