SEND Family Support Worker

Leicestershire County Council; Hinckley and Bosworth; Hybrid; GBP 32,000 - 34,000; Full time

Job summary

Leicestershire County Council is seeking a SEND Family Support Worker to join the Targeted Family Help team. The role focuses on direct support to children with SEND and their families in home and school settings, including assessments, reviews, and practical strategies for behaviour management.

The post requires a Level 3 qualification or substantial SEND experience, DBS clearance, and the ability to work across diverse family circumstances. Hybrid working and flexible options may be discussed.

Qualifications

• Level 3 qualification in a relevant subject, e.g. social care, health or childcare, OR substantial experience in providing direct support to SEND families.
• Knowledge of SEND and its impact on a young person and family, including housing, benefits, education, EHCPS and school allocations.
• Experience of working with families experiencing parenting or behaviour difficulties and the ability to engage professionals.
• Ability to prioritise a demanding workload and respond to children, families and professionals.
• Ability to manage and maintain spreadsheets and report on data and quality assurance.
• Evidence of practice showing improvements for children and families, with safeguarding awareness.
• Understanding of discrimination impacts on minority communities and social exclusion.

Responsibilities

• Carry out assessments and reviews for SEND families.
• Deliver parent drop-in sessions and provide practical advice.
• Support SEND-related behaviour management in home and school settings.
• Directly support children and families in their homes and schools.
• Collaborate with a range of professionals in multi-disciplinary teams.

Skills

SEND experience

Data reporting

Multi-disciplinary collaboration

Prioritisation skills

Education

Level 3 qualification

Tools

Spreadsheet software

Job description

Organisation: Leicestershire County Council

Work Location: Hinckley Children and Family Centre, Granville Road Hinckley LE10 0PP

Salary: £32,070 - £34,359 per annum (pro rata for part-time) (Pay award pending)

Working Hours:37 hours per week

Contract Type: Permanent

Closing Date: 13th September 2026

Interview Date(s): 25th September 2026

We are excited to offer an opportunity to join our established Targeted Family Help team as a SEND Family Support Worker.

About the Role

This role is ideal for individuals who are adaptable, calm, and curious, with a strong passion for supporting children with Special Educational Needs and Disabilities (SEND). If you thrive in a varied and fast-paced environment, this could be the role for you.

Our SEND Family Support Workers provide direct support to children and families both in the home and within school settings. The role involves completing assessments and reviews, delivering parent drop-in sessions, and offering practical advice and strategies to support SEND-related behaviour management.

An enhanced with barred list DBS check is required for this post.

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

About You

• Level 3 qualification in a relevant subject, e.g. social care, health or childcare, OR substantial experience in providing direct support to SEND families that clearly demonstrates your experience, skills, competencies and knowledge
• Knowledge of SEND and the impact a SEND diagnosis will have on a young person and family, including a working knowledge of key areas such as housing, benefits including DLA and PIP, education, EHCPS and school allocations, primary health care, etc. Combined with awareness of issues which may have an impact on the lives of families such as domestic abuse, substance misuse, poverty, housing.
• Experience of working with families experiencing difficulties in parenting or behaviour management and the ability to engage children, parents, wider family and support networks, along with the skills to work with a range of professionals and engage in multi-disciplinary work
• Able to prioritise a demanding workload, taking a consistent approach to responding to children, young people, their families and other professionals.
• Ability to manage and maintain spread sheets and report on data and quality assurance
• Evidence-based practice showing demonstrable improvement in outcomes for children, young people and families, with a proven ability to recognise Child Protection issues and Safeguarding practice
• An understanding of the impact of discrimination on the lives of those from minority ethnic communities and others that experience social exclusion, and an ability to work with people from backgrounds

In addition, we also expect you to shareour commitment to our valuesandto delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability.We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion,please contact:

Kerry Straw, Team Leader

Telephone: [phone]

Email: [e-mail]