SEND Family Support Worker

Leicestershire County Council; Hinckley; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

Disability Confident Employer

Job summary

Leicestershire County Council's SEND Family Support Worker role in Hinckley involves direct support to children and families in home and school settings, with assessments, reviews, and parent drop-in sessions.

The post requires Level 3 qualification or substantial SEND experience, strong safeguarding knowledge, and ability to work with multi-disciplinary teams; a DBS check is required. This role sits within the Targeted Family Help team.

Qualifications

• Level 3 qualification in a relevant subject, e.g. social care, health or childcare, OR substantial experience in providing direct support to SEND families that clearly demonstrates your experience, skills, competencies and knowledge
• Knowledge of SEND and the impact a SEND diagnosis will have on a young person and family, including a working knowledge of housing, benefits, education, EHCPS and school allocations, primary health care, etc.
• Experience of working with families experiencing difficulties in parenting or behaviour management and the ability to engage children, parents, wider family and support networks, along with the skills to work with professionals
• Able to prioritise a demanding workload, taking a consistent approach to responding to children, young people, their families and other professionals
• Ability to manage and maintain spread sheets and report on data and quality assurance
• Evidence-based practice showing demonstrable improvement in outcomes for children, young people and families, with a proven ability to recognise Child Protection issues and Safeguarding practice
• An understanding of the impact of discrimination on the lives of those from minority ethnic communities and others that experience social exclusion, and an ability to work with people from backgrounds

Responsibilities

• Directly support children and families in home and school settings
• Complete assessments and reviews and provide practical advice and strategies for SEND-related behaviour management
• Deliver parent drop-in sessions and contribute to multi-disciplinary work with professionals

Skills

SEND knowledge

Data reporting

Safeguarding awareness

Multi-disciplinary collaboration

Education

Level 3 qualification in social care/health/childcare

Tools

Spreadsheet management

Job description

Organisation: Leicestershire County Council

Work Location: Hinckley Children and Family Centre, Granville Road Hinckley LE10 0PP

Salary: £32,070 - £34,359 per annum (pro rata for part-time) (Pay award pending)

Working Hours:37 hours per week

Contract Type: Permanent

Closing Date: 13th September 2026

Interview Date(s): 25th September 2026

We are excited to offer an opportunity to join our established Targeted Family Help team as a SEND Family Support Worker.

About the Role

This role is ideal for individuals who are adaptable, calm, and curious, with a strong passion for supporting children with Special Educational Needs and Disabilities (SEND). If you thrive in a varied and fast-paced environment, this could be the role for you.

Our SEND Family Support Workers provide direct support to children and families both in the home and within school settings. The role involves completing assessments and reviews, delivering parent drop-in sessions, and offering practical advice and strategies to support SEND-related behaviour management.

An enhanced with barred list DBS check is required for this post.

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

About You

To apply for this post, you must be able to evidence in your application how you meet the following criteria:

• Level 3 qualification in a relevant subject, e.g. social care, health or childcare, OR substantial experience in providing direct support to SEND families that clearly demonstrates your experience, skills, competencies and knowledge
• Knowledge of SEND and the impact a SEND diagnosis will have on a young person and family, including a working knowledge of key areas such as housing, benefits including DLA and PIP, education, EHCPS and school allocations, primary health care, etc. Combined with awareness of issues which may have an impact on the lives of families such as domestic abuse, substance misuse, poverty, housing.
• Experience of working with families experiencing difficulties in parenting or behaviour management and the ability to engage children, parents, wider family and support networks, along with the skills to work with a range of professionals and engage in multi-disciplinary work
• Able to prioritise a demanding workload, taking a consistent approach to responding to children, young people, their families and other professionals.
• Ability to manage and maintain spread sheets and report on data and quality assurance
• Evidence-based practice showing demonstrable improvement in outcomes for children, young people and families, with a proven ability to recognise Child Protection issues and Safeguarding practice
• An understanding of the impact of discrimination on the lives of those from minority ethnic communities and others that experience social exclusion, and an ability to work with people from backgrounds

In addition, we also expect you to shareour commitment to our valuesandto delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion,please contact:

Kerry Straw, Team Leader

Telephone: [phone]

Email: [e-mail]