Support Worker

AVS Newcastle ltd; Inverness; On-site; GBP 23,000; Full time

Job summary

A leading company in community support services is seeking a passionate Support Worker in Inverness. This rewarding role involves providing practical and emotional assistance to individuals in need, enabling them to lead fulfilling lives while offering opportunities for career progression. Knowledge of NHS services and a flexible approach are key requirements. Join a supportive team dedicated to making a positive impact in the community.

Benefits

36 days annual leave

Up to 6% contributory pension

Flexible working options

Access to Blue Light Discount Card

Wellbeing Support

Team collaboration

Cycle2Work scheme

Interest-free commuting loan

Qualifications

• Knowledge of NHS and Social Care services is advantageous.
• Caring, patient, and helpful nature required.

Responsibilities

• Provide practical and emotional support to service users.
• Assess needs and follow support plans for individuals.
• Help with hospital appointments and prescriptions.

Skills

People skills

Flexibility

Professionalism

Job description

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Support Worker - Community

Location: Inverness, community based with travel around the area

Salary: £22,932 per annum

Hours: 35 per week

Contract: Permanent

Registration with the Scottish Social Service Council (SSSC) required within 3 months of starting the role

Do you love helping people in need? Are you looking for a rewarding role that could kick start your career in the health and social sector?

We are looking for a passionate and enthusiastic person with great people skills to join our Health and Local Crisis Response service as a Service Support Worker. If you have a caring, patient, and helpful nature you could make a tangible difference to someone's life. No professional experience? No problem. If you can make someone feel cared for and comfortable then you'd be a perfect fit for us.

Support Worker - Community

Location: Inverness, community based with travel around the area

Salary: £22,932 per annum

Hours: 35 per week

Contract: Permanent

Registration with the Scottish Social Service Council (SSSC) required within 3 months of starting the role

Do you love helping people in need? Are you looking for a rewarding role that could kick start your career in the health and social sector?

We are looking for a passionate and enthusiastic person with great people skills to join our Health and Local Crisis Response service as a Service Support Worker. If you have a caring, patient, and helpful nature you could make a tangible difference to someone's life. No professional experience? No problem. If you can make someone feel cared for and comfortable then you'd be a perfect fit for us.

Our service support workers are a friendly face to someone who may be struggling to do things for themselves due to age, illness, or vulnerability. You'll allow people to enjoy healthier, more fulfilling lives. Not only will a career within Independent Living be rewarding, it can also providing extensive progression opportunities and allow you to build meaningful relationships with both colleagues and service users. It's not just a job, but an amazing way to give back to your community.

A day in the life of a Service Support Worker will involve:

• Providing practical and emotional support (telephone calls, welfare checks, shopping etc) and guidance to service users
• Providing reactive, focused, and flexible support to adults following a hospital stay to enable early discharge.
• Responding to referrals from Clinicians and Community Health Professionals
• Assess service users' needs, complete and follow a support plan for the individual.
• Supporting service users in the weeks after hospital discharge or to prevent readmission.
• Taking someone to a hospital appointment that they otherwise couldn't get to or be picking up prescriptions and shopping.
  
  

To be a successful Service Support Worker, you'll:

• Have a good knowledge of services provided by the NHS and Social Care.
• Be able to make things great. You know how to improve service quality for the benefit of users.
• Be professional. You can deal with queries in a diplomatic and confidential manner.
• Love being flexible. Working hours out with the norm suits you.
• There is no personal care or administration of medication for this role.
  
  

The closing date for applications is 23.59 on the 25th June 2025.

In Return For Your Commitment And Expertise, You'll Get

• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Support: Access to mental health and wellbeing assistance.
• Team Working: Support our mission in a collaborative team.
• Cycle2Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.
  
  

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Young Staff Network.

Together, we are the world's emergency responders

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Other

• Industries

  Individual and Family Services

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