Support Worker

Priory Group; Greater London; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Free parking

Pension

Flexible benefits

Gym membership

Healthcare plan

Development opportunities

IPD sponsorship

Leadership program

Long service award

Refer a friend bonus

Job summary

Priory Eden House in London NW7 1RH is inviting a dedicated Support Worker to join our Flourish programme within a residential addiction service. The role involves guiding clients through daily activities, group sessions and recovery-focused workshops in a therapy-led environment.

You will work full-time (37.5 hours) with 11.5 hour shifts, benefiting from on-site parking, a supportive team, and opportunities for professional development within Priory’s network.

Qualifications

• Essential for the role: NVQ2 in Health & Social Care or equivalent; GCSE or NVQ2 in English and Maths.
• The following experience would be beneficial: experience of working in a related environment.

Responsibilities

• Guide clients through daily group sessions, evening recovery-focused activities and psychoeducational workshops to build coping strategies and resilience.
• Complete daily administration including updating person-centred support and care plans, updating charts and daily notes.
• Maintain professional relationships with clients, families, colleagues and other stakeholders while ensuring safety, confidentiality and policy adherence.
• Undertake keyworking responsibility for individual clients, supporting goal planning and documentation.

Skills

NVQ2 Health & Social Care

GCSE English & Maths

Education

NVQ2 Health & Social Care or equivalent

Job description

Support Worker

Department: Healthcare Assistants and Support Workers

Employment Type: Permanent - Full Time

Location: Priory Eden House

Compensation: £26,228 / year

Description

Eden House, London NW7 1RH £24784.50 Full Time 37.5 Hours. 11.5 hour shifts.

Eden House has an opportunity for a Support Worker to join our team.

Eden House, part of Priory, is an affordable, 18-bed residential service in Mill Hill, North London. It is home to Flourish – our pioneering therapy-led addiction programme – offering bespoke treatment for a wide range of addictions in a calm, homely environment. Set within a supportive community, Eden House provides a safe haven away from the stresses of daily life, forming part of our wider network of residential addiction treatment homes across the UK.

Delivered by qualified therapists in a non-medical setting, Flourish offers an alternative to traditional hospital-based treatment. It’s suitable for people who don’t require a medical detox or ongoing medical care but would benefit from structured therapy, community connection, and practical tools to achieve meaningful, sustainable recovery.

What you'll be doing

As an experienced support worker, you will guide clients through daily group sessions, evening recovery-focused activities and psychoeducational workshops. Each element is designed to help clients develop practical coping strategies, build resilience and reduce their responses to everyday triggers.

• Ensure that the people who use our service have any needs or requirements met; including participation in activities and support with daily living tasks. To support people who use our service in achieving their outcomes in the way that they choose.
• Complete daily administration including updating person centred support & care plans, updating charts and completing accurate daily notes.
• Maintains professional relationships whilst developing a good rapport with the people who use our service, their family, colleagues, visitors and other stakeholders.
• Through own professional behaviour, including adhering to policies and procedures, contributes to the maintenance of safety, security and confidentiality standards.
• To undertake keyworking responsibility for individual clients, supporting the individual to plan goals and personal outcomes and ensure that these are comprehensively documented and reviewed.

You can find additional information in the attached job description.

What you'll bring to the role

Essential for the role

NVQ2 in Health & Social Care or related area or equivalent or higher recognised qualification. GCSE or NVQ2 in English and Maths. N.B. It is not anticipated that all new recruits to the role will have NVQ2 qualification but will commence the attainment process within six months of joining and will have a specific time period in which to qualify.

The following experience would be beneficial

Experience of working in a related environment is desirable.

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Free on-site parking
• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.