Support Worker

DIMENSIONS CYMRU LIMITED; Gillingham; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

30 days annual leave

Career progression

Life Assurance

Company Pension

Industry leading training

Discounts

Job summary

Dimensions is seeking dedicated Support Workers for Shrewsbury (SY2). The role offers up to 45 hours per week, a competitive annual salary of up to £30,537, and full training with ongoing support.

You will help three gentlemen with learning disabilities, some with epilepsy, using 1:1 and shared support as needed in a supportive team. The role requires patience, reliability and empathy, with opportunities for career progression, paid annual leave, and benefits.

Qualifications

• Experience is not essential — full training and ongoing support will be provided.

Responsibilities

• Support people with their personal care
• Using hoists and specialist equipment for two people
• Supporting two wheelchair users
• Supporting people with eating and drinking
• Meal preparation
• Administering medication
• Supporting communication using Makaton and other methods
• Supporting people to do the things that matter to them
• Building positive relationships with families and colleagues

Skills

Patience

Caring

Reliability

Independence

Humor

Communication

Empathy

Team player

Job description

D019647

£30,537.00 Per Annum

Shrewsbury

England, Shropshire, West Midlands

Permanent

Hours per week: 45.0

Closing Date: October 31, 2026

Support Worker – Shrewsbury (SY2)

Location: Shrewsbury (SY2)

Hours: Full Time Opportunities Available – Up to 45 Hours per Week

Salary: Up to £30,537 per year (based on 45 hours per week at £13.05 per hour)

Aspiring Drivers Welcome – Supported Learn to Drive Scheme Available

At Dimensions, you'll find more than a job – you'll find purpose, belonging, and the support to thrive. Every day brings the opportunity to build meaningful relationships, support people to achieve their goals and make a genuine difference.

Your voice matters, your wellbeing is prioritised, and your growth is celebrated. Together, we make a real difference – for the people we support and for you.

Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our eighth consecutive year of recognition.

"Making a difference in people's lives – and the joy that brings." – Current Support Worker

If you're looking for a rewarding role where you'll work as part of a supportive team while building trusted relationships with the people you support, we'd love to hear from you.

We're looking for caring and reliable Support Workers to join our team in Shrewsbury (SY2), supporting three gentlemen aged between their 50s and 70s with learning disabilities. One gentleman also has epilepsy, which is managed through medication.

Support is provided on both a 1:1 and shared support basis, depending on the needs of the people we support.

The gentlemen you will support enjoy:

• Watching films
• Spending time with family
• Canal trips and outings
• Attending day opportunities
• Sharing jokes and enjoying a good sense of humour

All three gentlemen communicate without words. One person uses Makaton, and getting to know each person's communication style is an important and rewarding part of the role.

Support includes:

• Supporting people with their personal care
• Using hoists and specialist equipment for two people
• Supporting two wheelchair users
• Supporting people with eating and drinking
• Meal preparation
• Administering medication
• Supporting communication using Makaton and other individual communication methods
• Supporting people to do the things that matter to them
• Building positive relationships with families and colleagues

Waking Nights

• 10:00pm – 7:00am
• Every Sunday and Monday night

Additional hours may be available to support a full-time contract of up to 45 hours per week.

You'll be a great fit if you're:

• Patient, caring and reliable
• Confident working independently during lone-working periods
• Someone with a good sense of humour and positive attitude
• Comfortable supporting people with different communication styles
• Calm and confident supporting people with complex needs
• A strong team player
• Observant and willing to learnPassionate about helping people live fulfilling lives

Experience is not essential — full training and ongoing support will be provided.

• A competitive payrate with uplift for overtime you chose to work
• 30 days paid Annual Leave (including public holidays – pro rata)
• Opportunities for career progression
• High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us