Support Worker

Pharmacyupdate; Gillingham; Hybrid; GBP 14,000 - 21,000; Full time

Job summary

Pharmacyupdate is recruiting compassionate support workers in Gillingham, Kent. The role involves person-centred, trauma-informed support for vulnerable adults in a supported living environment, helping residents develop independence and manage daily living tasks.

You will work full-time, part-time, or bank shifts and contribute to developing skills, routines, and community engagement while maintaining safeguarding and professional boundaries.

Qualifications

• Essential 6 month or more experience of working in the care sector within the UK.
• Experience in supported living or social care is preferred.
• Ability to communicate clearly and professionally.
• Good safeguarding awareness and professional boundaries.

Responsibilities

• Providing practical, emotional and social support to residents.
• Supporting residents with daily living skills (cooking, budgeting, cleaning, accommodation).
• Encouraging independence and positive decision-making.
• Supporting residents to develop healthy routines and relationships.
• Working with individual support plans and risk assessments.
• Maintaining accurate records and case notes.

Skills

Care experience

Communication skills

Teamwork

Professional boundaries

Job description

Location: Gillingham, Kent
Salary: £12.71 per hour
Hours: Full-time / Part-time / Bank
Shift Pattern: Days, evenings, weekends and bank holidays as required
Contract: Permanent, zero hours

Make a Difference. Support Independence. Change Lives.

We are looking for compassionate, resilient, and motivated Support Workers to join our team supporting vulnerable adults and individuals with previous offending histories within a supported living environment.

This is a rewarding role where you will help individuals develop their independence, build confidence, maintain their accommodation, engage with their community, and work towards achieving their personal goals.

You will be supporting people with a range of needs and life experiences. This may include individuals who have experienced homelessness, mental health challenges, substance misuse, social exclusion, offending behaviour, or difficulties maintaining independent living.

The Role

As a Support Worker, you will provide person-centred, trauma-informed and strengths-based support, helping residents develop the skills and confidence they need to live as independently as possible.

Your responsibilities will include:

• Providing practical, emotional and social support to residents
• Supporting individuals with daily living skills, including cooking, budgeting, cleaning and maintaining their accommodation
• Encouraging independence and positive decision-making
• Supporting residents to develop healthy routines and positive relationships
• Working in accordance with individual support plans, risk assessments and behavioural support plans
• Recognising and responding appropriately to safeguarding concerns
• Supporting individuals to manage challenging situations and reduce the risk of crisis
• Promoting positive risk-taking while maintaining appropriate boundaries
• Maintaining accurate records, case notes and incident reports
• Encouraging residents to take responsibility for their own choices and progress
• Promoting equality, dignity, respect and inclusion at all times

About You

We are looking for someone who is non-judgemental, patient and able to build positive professional relationships with people who may have complex needs or challenging life experiences.

You will ideally have:

• Experience working in supported living, social care, mental health, homelessness, rehabilitation, substance misuse, probation or a related setting
• A genuine commitment to supporting vulnerable adults
• Excellent communication and interpersonal skills
• The ability to remain calm and professional in challenging situations
• Good understanding of safeguarding and professional boundaries
• The ability to work independently and as part of a team
• Good written and verbal communication skills
• A positive and solution-focused approach
• Reliability, resilience and a willingness to learn

Essential 6 month or more experience of working in the care sector within the UK

What We Offer

• Full-time, part-time and bank opportunities
• Comprehensive induction and training
• Ongoing learning and development
• Regular supervision and support
• Opportunities for career progression
• A supportive and inclusive working environment
• The opportunity to make a genuine difference to people's lives

Why Join Us?

Working with us is more than just a job. You will have the opportunity to help people move forward, develop independence and achieve positive change, while being part of a supportive team that values respect, compassion and professionalism.

If you are passionate about supporting people to overcome barriers and build a more positive future, we would love to hear from you.