Support Worker

Community Integrated Care; Coalville; Remote; GBP 15,000 - 21,000; Full time

Benefits offered by this job

28 days annual leave

Pension

DBS paid

Blue Light Card

Shopping discounts

Career progression

Flexible hours

No uniform

Job summary

Community Integrated Care is seeking a passionate full-time Support Worker in Coalville (LE67). You will provide person-centred support, spend each shift with the same person, and help individuals live their best lives with dignity and respect.

Training is provided, and a flexible rota is required to cover shifts across days and nights. We value patience, reliability and empathy, with opportunities for career progression within a large UK charity that reinvests in its people.

Qualifications

• Demonstrates patience and empathy when supporting others.
• Willing to be fully flexible to cover rota needs.
• Interest in social care and helping vulnerable people.

Responsibilities

• Provide person-centred support to assigned individuals.
• Spend shifts with the same person to build trust and consistency.
• Full training will be provided; prior social care experience is not required.

Skills

Patience

Empathy

Compassion

Work ethic

Reliability

Honesty

Determination

Problem solver

Resilience

Job description

The opportunity and what makes Community Integrated Care a great place to work

Why you'll love working with us

If you’re truly looking for a role that is self-rewarding — a job with purpose, progression, and genuine impact — you’ll find it here. Don't just take our word for it.

This is a role you can really feel proud of — with purpose, stability, and real impact as you would expect working for one of the UKs largest Charities.

We need Passionate, Reliable, Full-time (37.5 hours), Fully Flexible Support Workers, located in Coalville, Leicester (LE67) £13.12 per hour, make a real difference while doing what you enjoy. You’ll spend your full shift with the same person, building genuine connections and delivering truly person‑centred support.

Once on shift, you’ll be based in one location, giving you the chance to focus on what matters most — supporting people to live their best lives.

A reasonable level of fitness is required to support us in achieving our goals as you will be using a hoist and pushing a wheelchair as part of your role within the service.

• £13.12 per hour
• Turn your hobbies and interests into part of the job
• Work for a multi award‑winning charity that reinvests in its people
• Supportive leaders who want you to grow
• 28 days annual leave plus pension
• No uniform — just wear what’s comfortable
• Full and Part-time Contracted hours available - you will need to be fully flexible around a rota
• Paid DBS, Blue Light Card and shopping discounts
• Career development and progression opportunities
• Strong wellbeing and support networks

About Community Integrated Care

Community Integrated Care is one of the UK’s largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988, and we were one of the pioneers of the ‘Care in the Community’ agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.

Since then, we’ve remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.

We have a proud history of breaking boundaries and are always looking for new ways to make a positive difference through bold ideas, innovative projects and impactful partnerships.

As a multi-award winning charity we ensure our colleagues and the people we support live the best lives possible. In 2025, we launched our new strategy - Best Lives, Bolder.

Who you’ll be supporting & more about the role

Our home is a friendly and vibrant block of 15 flats spread across two floors, with 7 flats on the ground floor and 8 on the first floor. We also have a shared garden at the rear of the building where we enjoy spending time together. Although we are located on a main road, our homes are peaceful and quiet, with very little traffic noise. There is plenty of parking available for staff and visitors.

We are a diverse group of people with different personalities, interests, abilities, and support needs. Some of us live with mental health conditions, some have learning disabilities, and others have physical disabilities. What we all have in common is the desire to live independently, make our own choices, and be supported in a way that is meaningful to us.

Some of the things we enjoy include dancing, listening to music, bowling, bingo, watching TV and documentaries, socialising with friends and family, and taking part in community activities.

We are fun-loving, outgoing, kind, and caring people. While we all have different goals and ambitions, our shared aim is to live life to the fullest, make our own decisions, and enjoy the opportunities that matter most to us.

What you’ll be doing

Our dedicated staff team are trained in Epilepsy and Buccal Midazolam, as well as Moving and Positioning techniques. Some of us use wheelchairs, and some require support with transfers using equipment such as hoists or rotundas.

Don’t worry if you don’t have experience in these areas, as full training will be provided. What is most important to us is that you bring passion, enthusiasm, kindness, and a reasonable level of fitness to support us in achieving our goals.

Please note that we need fully flexible staff, this is key to our service here in Coalville.

Shifts vary, with a wake night 10pm-8am, we have full day 1-1 support, shifts can be either 7am or 8am starts -3pm, 3pm-10pm, or long days, 7am or 8am-10pm, we also have a core shift for 8am and 10pm.

About you:

What we’re looking for

We know it takes a special person to work in social care and we recognise that not everyone that would be perfect for the role, will have professional experience.

This is why we’re really passionate about recruiting to individuals’ values and we recruit people from all walks of life; From people with vast experience in a support worker or care assistant role, from people with lived experiences who may have friends or relatives with disabilities or have looked after older relatives, to people with no experience at all.

Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support.

People’s values are important to use, so we look for people with:

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this.

We’re proud to be a Hive HR Employee Voice Certified organisation

We’re proud to be a Hive HR Employee Voice Certified organisation, recognising our commitment to listening to colleagues and acting on their feedback. In our 2025 Engagement Survey, 59% of colleagues (nearly 3,800) shared their views, helping us achieve an Employee Net Promoter Score of +34 — a Very Good result against global benchmarks.