Support Worker

British Red Cross; Bournemouth, Poole; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Flexible working

Pension scheme

Career development

Discounts

Wellbeing support

Cycle to work

Job summary

British Red Cross is seeking a compassionate Support Worker to assist discharge from Royal Bournemouth Hospital and Poole Hospital. You will provide practical and emotional support to adults returning home, including welfare calls, shopping and home visits, and you will respond to referrals from clinicians to help people recover safely.

This 21-hour per week permanent role requires a full UK manual driving licence, weekend and bank holiday work, and a flexible, people‑centred approach.

Qualifications

• No formal care experience required.
• Patient, thoughtful and able to put someone at ease.
• Willingness to drive service vehicles.

Responsibilities

• Providing practical and emotional support, including welfare calls, shopping, and home visits.
• Supporting adults after a hospital stay to help them recover safely at home.
• Responding to referrals from clinicians and community health professionals.
• Assessing needs and following a personalised support plan for each service user.

Skills

Kind and calm disposition

People skills

Independence

Teamwork

Tools

Basic IT skills

Job description

Support Worker - Assisted Discharge

Location: Royal Bournemouth Hospital and Poole Hospital

Salary: £24,479 per annum, pro rata (£13.45 per hour)

Hours: 21 per week including weekends and Bank Holidays

Contract: Permanent

Driving: Full UK Manual Driving Licence required held for a minimum of 2 years

Please note: This is a 7 day 365 day service and you will be working weekends and Bank Holidays at both Royal Bournemouth Hospital and Poole Hospital

Do you want to make a real difference to people’s lives the moment they leave hospital? Are you looking for a rewarding role that could kick start your career in the health and social sector? We’re looking for someone kind, reliable, and full of positive energy to join our Health and Care team as a Support Worker. If you’re the type of person who enjoys helping others feel safe and supported, you could make a real difference in someone’s life. No formal care experience? That’s okay. If you’re patient, thoughtful, and can make someone feel at ease, you’re exactly who we’re looking for.

What will a day in the life of a Support Worker involve?

• Providing practical and emotional support, including welfare calls, shopping, and home visits.
• Supporting adults after a hospital stay to help them recover safely at home.
• Responding to referrals from clinicians and community health professionals.
• Assessing needs and following a personalised support plan for each service user.

To be a successful Support Worker, what will you need?

• A kind, calm and confident approach with great people skills.
• The ability to work independently and as part of a team.
• A full UK driving licence and willingness to drive service vehicles.
• Basic IT skills and a commitment to following procedures.

Interested? The closing date for applications is 23.59 on Wednesday 19th August2026.

In return for your commitment and expertise, you’ll get:

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Learning & Development: A range of career & learning opportunities.
• Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform..
• Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work: Lease a bicycle through the scheme.

We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.

We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.

Together, we are the world's emergency responders