Support Worker

Komplex Group; Bilston; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Fully funded training

24/7 GP access

Free mental health support

Life insurance

Retail discounts

Gym membership discount

Employee of the Month £50 voucher

Structured rota

Job summary

Komplex Community is recruiting a dedicated Support Worker to empower adults with autism, learning disabilities, and mental health needs in their own homes across the West Midlands, Shropshire, and Staffordshire.

You will support with daily tasks, promote independence, and provide a calm, reliable presence during challenging times. A Full UK driving licence and prior care experience are preferred; full training and career growth are offered.

Qualifications

• A valid UK driving licence
• Experience in care or support (desirable)
• Show compassion and resilience
• Confident with learning disabilities and challenging behaviours
• Good communication and record-keeping

Responsibilities

• Support individuals with daily tasks such as cooking, personal care, cleaning, and budgeting
• Promote independence through meaningful activities and community access
• Provide emotional reassurance and a calm, reliable presence during difficult times
• Record progress and monitor developments
• Work 12-hour shifts, including waking nights, to ensure consistent and high-quality care

Skills

Driving licence

Compassion

Resilience

Emotional intelligence

Teamwork

IT skills

Job description

Start your journey in a rewarding career | Join Komplex Community – empowering people with learning disabilities and complex needs to lead enriched, independent lives with dignity and purpose.

• Location: Wolverhampton
• Full-Time | £13.00 Per Hour (flat rate)
• 12-hour shifts (Days & Waking Nights)

About Komplex Community

Komplex Community provides high-quality, person-centred supported living services across West Midlands, Shropshire and Staffordshire for adults with autism, learning disabilities, mental health needs, and behaviours that may challenge.

We believe in empowering individuals to take control of their lives, and we are equally committed to investing in our team through meaningful training, support, and career growth.

Note: At this current time, we are unable to offer sponsorship opportunities.

A Home That Feels Like Theirs

At Komplex Community, we provide more than support — we offer a safe, respectful, and empowering environment for people to thrive in their own homes.

Our team delivers consistent, compassionate care tailored to each individual’s needs. As a Support Worker, you’ll play a key role in helping people develop life skills, confidence, and emotional resilience. No two days are the same — but every day has the power to change someone’s life.

Your Role as a Support Worker

You’ll be part of a dedicated, hands-on team supporting individuals with a range of complex needs such as Autism, Learning disabilities, Mental health conditions, & Challenging behaviour. To help the individual live safely and independently in their own homes. Your work will make a direct and lasting impact.

Responsibilities include:

• Supporting individuals with essential daily tasks such as cooking, personal care, cleaning, and budgeting
• Encouraging independence and building confidence through meaningful activities and community access
• Being a calm, reliable presence during difficult times, offering emotional reassurance and structure
• Promoting routines and relationships that help people feel safe, respected, and included
• Monitoring and recording progress, recognising and celebrating small wins every day
• Working regular 12-hour shifts — including waking nights — to provide consistent and high-quality care

What We’re Looking For

• A Full UK driving licence
• A minimum of one year’s experience working in care or support (desirable)
• Compassion, resilience, and emotional intelligence
• Confidence working with individuals with learning disabilities, autism, and behaviours that challenge
• Basic IT skills for communication and record-keeping
• A team-first attitude and commitment to delivering person-centred care

Why Join Komplex Community?

We value and invest in every member of our team. When you join us, you can expect:

• Full-Time | £13.00 Per Hour
• Fully funded training and career development opportunities
• 24/7 GP access for you and your immediate family
• Free mental health support and wellbeing check-ins
• Life insurance and everyday support advice lines
• Retail discounts and vouchers (Amazon, Tesco, Nike, and more)
• Up to 33% off gym memberships and wellbeing reward schemes
• Employee of the Month recognition and £50 voucher prize
• Structured rota supporting a healthy work-life balance

Make a Real Difference

This is more than a job — it’s a role where you can help others live more independently, confidently, and joyfully. If you’re ready to make a meaningful impact in a professional, values-driven environment, we’d love to hear from you.

Additional Information

• This position is exempt from the Rehabilitation of Offenders Act 1974 and subject to an enhanced DBS check and satisfactory references. All criminal convictions, including spent ones, must be declared.

Help Shape a Brighter Future

Join us in creating a safe, empowering environment where young people can grow, heal, and thrive.

Support independence. Grow with us. Be part of Komplex Community.