Support Worker

Komplex Community; Bilston; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Fully funded training

24/7 GP access

Life insurance

Retail discounts and vouchers

Job summary

Komplex Community is recruiting a Support Worker in the Wolverhampton area to empower adults with autism, learning disabilities, and complex needs to live independently with dignity. You will join a hands-on team delivering person-centred care in home settings.

The role involves 12-hour shifts, including waking nights, and requires a Full UK driving licence. Training and career progression opportunities are provided within a supportive, growth-focused environment.

Qualifications

• Full UK manual driving licence.
• Minimum of one year’s experience in care or support (desirable).
• Compassion, resilience and emotional intelligence.
• Confidence working with individuals with learning disabilities, autism and challenging behaviour.
• Basic IT skills for communication and record-keeping.

Responsibilities

• Assist with daily tasks such as cooking, personal care, cleaning and budgeting.
• Encourage independence and engagement in meaningful activities and community access.
• Provide calm, reliable presence during difficult times and offer emotional support.
• Promote routines and relationships to help clients feel safe, respected and included.
• Monitor and record progress, celebrating small wins daily.
• Work 12-hour shifts including waking nights to ensure consistent, high-quality care.

Skills

Driving licence (Full UK)

Care/Support experience

Compassion

Resilience

Emotional intelligence

Team player

Tools

IT literacy

Job description

Start your journey in a rewarding career | Join Komplex Community – empowering people with learning disabilities and complex needs to lead enriched, independent lives with dignity and purpose.

• Location: Wolverhampton
• Full-Time | £13.00 Per Hour (flat rate)
• 12-hour shifts (Days & Waking Nights)

About Komplex Community

Komplex Community provides high-quality, person-centred supported living services across Shropshire and Staffordshire for adults with autism, learning disabilities, mental health needs, and behaviours that may challenge.

We believe in empowering individuals to take control of their lives, and we are equally committed to investing in our team through meaningful training, support, and career growth.

Note: At this current time, we are unable to offer sponsorship opportunities.

A Home That Feels Like Theirs

At Komplex Community, we provide more than support — we offer a safe, respectful, and empowering environment for people to thrive in their own homes.

Our team delivers consistent, compassionate care tailored to each individual’s needs. As a Support Worker, you’ll play a key role in helping people develop life skills, confidence, and emotional resilience. No two days are the same — but every day has the power to change someone’s life.

Your Role as a Support Worker

You’ll be part of a dedicated, hands‑on team supporting individuals with a range of complex needs such as Autism, Learning disabilities, Mental health conditions, & Challenging behaviour. To help the individual live safely and independently in their own homes. Your work will make a direct and lasting impact.

Responsibilities include:

• Supporting individuals with essential daily tasks such as cooking, personal care, cleaning, and budgeting
• Encouraging independence and building confidence through meaningful activities and community access
• Being a calm, reliable presence during difficult times, offering emotional reassurance and structure
• Promoting routines and relationships that help people feel safe, respected, and included
• Monitoring and recording progress, recognising and celebrating small wins every day
• Working regular 12-hour shifts — including waking nights — to provide consistent and high-quality care

What We’re Looking For

• A Full UK (manual) driving licence
• A minimum of one year’s experience working in care or support (desirable)
• Compassion, resilience, and emotional intelligence
• Confidence working with individuals with learning disabilities, autism, and behaviours that challenge
• Basic IT skills for communication and record-keeping
• Flexibility to work across services in Shropshire and Staffordshire
• A team-first attitude and commitment to delivering person-centred care

Why Join Komplex Community?

We value and invest in every member of our team. When you join us, you can expect:

• Full-Time | £13.00 Per Hour (flat rate)
• Fully funded training and career development opportunities
• 24/7 GP access for you and your immediate family
• Free mental health support and wellbeing check-ins
• Life insurance and everyday support advice lines
• Retail discounts and vouchers (Amazon, Tesco, Nike, and more)
• Up to 33% off gym memberships and wellbeing reward schemes
• Employee of the Month recognition and £50 voucher prize
• Structured rota supporting a healthy work-life balance

Make a Real Difference

This is more than a job — it’s a role where you can help others live more independently, confidently, and joyfully. If you’re ready to make a meaningful impact in a professional, values-driven environment, we’d love to hear from you.

Additional Information

• This position is exempt from the Rehabilitation of Offenders Act 1974 and subject to an enhanced DBS check and satisfactory references. All criminal convictions, including spent ones, must be declared.