Support Worker

Komplex Community; Wolverhampton; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Fully funded training

24/7 GP access

Free mental health support

Life insurance

Retail discounts

Job summary

Komplex Community is seeking dedicated Support Workers to assist adults with autism, learning disabilities, and complex needs in Cannock, Staffordshire. This full-time role involves 12-hour day and waking night shifts at £13.00 per hour (flat rate).

You will help individuals live independently in their own homes with compassionate, person-centred care. We value training and development, with fully funded training, 24/7 GP access for you and your family, and mental health support.

Qualifications

• Full UK driving licence is required.
• Minimum of one year’s experience in care or support is desirable.
• Compassion, resilience and emotional intelligence are essential.
• Confidence working with individuals with learning disabilities, autism, and behaviours that may challenge.
• Basic IT skills for communication and record-keeping.
• Flexibility to work across services in Shropshire and Staffordshire.
• Team-first attitude and commitment to delivering person-centred care.

Responsibilities

• Support individuals with essential daily tasks such as cooking, personal care, cleaning, and budgeting.
• Encourage independence and build confidence through meaningful activities and community access.
• Be a calm, reliable presence during difficult times, offering emotional reassurance and structure.
• Promote routines and relationships that help people feel safe, respected, and included.
• Monitor and record progress, recognizing and celebrating small wins daily.
• Work regular 12-hour shifts—including waking nights—to provide consistent, high-quality care.

Skills

Full UK driving licence

Care experience

Compassion

Emotional intelligence

Flexibility

Team-oriented

Basic IT skills

Job description

Start your journey in a rewarding career | Join Komplex Community – empowering people with learning disabilities and complex needs to lead enriched, independent lives with dignity and purpose.

• Location: Cannock, Staffordshire
• Full-Time | £13.00 Per Hour (flat rate)
• 12-hour shifts (Days & Waking Nights)

About Komplex Community

Komplex Community provides high-quality, person-centred supported living services across Shropshire and Staffordshire for adults with autism, learning disabilities, mental health needs, and behaviours that may challenge.

We believe in empowering individuals to take control of their lives, and we are equally committed to investing in our team through meaningful training, support, and career growth.

Why Join Komplex Community?

We value and invest in every member of our team. When you join us, you can expect:

• Full-Time | £13.00 Per Hour (flat rate)
• Fully funded training and career development opportunities
• 24/7 GP access for you and your immediate family
• Free mental health support and wellbeing check-ins
• Life insurance and everyday support advice lines
• Retail discounts and vouchers (Amazon, Tesco, Nike, and more)
• Up to 33% off gym memberships and wellbeing reward schemes
• Employee of the Month recognition and £50 voucher prize
• Structured rota supporting a healthy work-life balance

Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK.

A Home That Feels Like Theirs

At Komplex Community, we provide more than support — we offer a safe, respectful, and empowering environment for people to thrive in their own homes.

Our team delivers consistent, compassionate care tailored to each individual’s needs. As a Support Worker, you’ll play a key role in helping people develop life skills, confidence, and emotional resilience. No two days are the same — but every day has the power to change someone’s life.

Your Role as a Support Worker

You’ll be part of a dedicated, hands-on team supporting individuals with a range of complex needs such as Autism, Learning disabilities, Mental health conditions, & Challenging behaviour. To help the individual live safely and independently in their own homes. Your work will make a direct and lasting impact.

Responsibilities include:

• Supporting individuals with essential daily tasks such as cooking, personal care, cleaning, and budgeting
• Encouraging independence and building confidence through meaningful activities and community access
• Being a calm, reliable presence during difficult times, offering emotional reassurance and structure
• Promoting routines and relationships that help people feel safe, respected, and included
• Monitoring and recording progress, recognising and celebrating small wins every day
• Working regular 12-hour shifts — including waking nights — to provide consistent and high-quality care

What We’re Looking For

• A Full UK (manual) driving licence
• A minimum of one year’s experience working in care or support (desirable)
• Compassion, resilience, and emotional intelligence
• Confidence working with individuals with learning disabilities, autism, and behaviours that challenge
• Basic IT skills for communication and record-keeping
• Flexibility to work across services in Shropshire and Staffordshire
• A team-first attitude and commitment to delivering person-centred care

Make a Real Difference

This is more than a job — it’s a role where you can help others live more independently, confidently, and joyfully. If you’re ready to make a meaningful impact in a professional, values-driven environment, we’d love to hear from you.

Additional Information

• This position is exempt from the Rehabilitation of Offenders Act 1974 and subject to an enhanced DBS check and satisfactory references. All criminal convictions, including spent ones, must be declared.

Help Shape a Brighter Future

Join us in creating a safe, empowering environment where young people can grow, heal, and thrive.

Support independence. Grow with us. Be part of Komplex Community.

Find out more here: www.komplexcommunity.co.uk