Support Worker

ST ANNE'S COMMUNITY SERVICES; Astbury; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Holiday entitlement 20-25 days + bankH

Employee Assistance Programme

Training and career development

Cycle To Work scheme

Refer A Friend recruitment

Group Pension Scheme

Discounted income protection

Free car parking

Free life assurance cover

Job summary

ST ANNE’S COMMUNITY SERVICES is seeking a dedicated Support Worker for our Astbury service in Middlesbrough, Cleveland. You will join a residential care home providing 24/7 care with a rota including days, nights and weekends.

The role focuses on person-centred support, promoting independence while safeguarding dignity and safety. You will work within a PROUD framework (Person-Centred, Respectful, Open, Understanding, Dedicated) and participate in records, team communication and ongoing training

Qualifications

• Care Certificate or equivalent required.
• Experience in care environment preferred.

Responsibilities

• Prepare person-centred support plans reflecting clients' views and aspirations.
• Support clients to live independently, helping with activities and outings.
• Communicate openly with clients and team members with integrity.
• Provide personal care when required with respect for dignity.
• Keep accurate daily records with client involvement.

Skills

Care experience

Education

Care Certificate

Job description

Not all jobs give you the satisfaction of seeing someone you work with achieve their true potential. Social Care is a truly rewarding career and St Anne’s is a leading provider of care and support services in Yorkshire and the North East, with a reputation for high quality, person-centred services.

We are often recruiting whether it is for our amazing operational teams or support staff, to discover more see below.

Support Worker Astbury - Full Time Hours

• Adult Social Care
• Permanent
• Full time - 37.5 hours per week (Rota includes days, nights and weekends)
• B0399-8372440

• Astbury
• Middlesbrough
• £24,851.23 pro rata
• 22/10/2026 23:59

Job overview

Support Worker

Middlesbrough, Cleveland

Our Astbury service is a residential care home and assists clients 24 hours a day, 7 days a week. We require enthusiastic and caring individuals. We have a variety of shifts including days, nights, and sleep overs.

Main duties of the job

• Person Centred - Prepare person-centred support plans with clients which reflect their views and aspirations and respect their beliefs and opinions, reviewing and amending them as necessary and considering the client’s changing needs and wishes.
• Respectful - Support clients to fulfil their aspirations, supporting them to live as independently as possible, in accordance with their skills and abilities. This may include accompanying them on social visits and events, supporting them with their interests and hobbies, promoting choice, arranging activities and outings, and developing their skills and knowledge.
• Open - Communicate in an open and transparent way with clients and other team members, acting with integrity and doing what you say that you will do.
• Understanding - Where required you will provide personal care to clients in a way that respects their choices and dignity. This can include assistance with washing and toileting.
• Dedicated - Keep appropriate, accurate records, including daily notes, with full involvement of the client.

Working for our organisation

• Rising 20 to 25 days plus statutory bank holidays
• 24 Hour Employee Assistance Programme
• Continuous opportunities for ongoing training and career development
• Cycle To Work scheme
• Refer A Friend recruitment initiative
• Flexible working opportunities (where applicable) upon successful completion of probation period
• Group Personal Pension Scheme
• Discounted income protection scheme
• Free car parking at most services
• Free life assurance cover

Detailed job description and main responsibilities

As a Support Worker, you will provide high quality care and support to our clients to enable them to live their best life. You will be passionate in making a difference to our client’s lives, helping them to fulfil their aspirations and ambitions.

Bringing creativity and a can-do approach, you will personify our values of being Person-Centred, Respectful, Open, Understanding and Dedicated (PROUD).

• Ensure that all support and care are provided in a way that protects clients from abuse and exploitation, maintains their dignity, and supports positive risk-taking.
• Each one of our clients is different and has different needs and no two days will ever be the same.
• Support quality inspection processes, cooperating with on-site inspectors in relation to information requests.
• Work always in accordance with Health and Safety requirements, such as Manual Handling, Food Hygiene, Fire Safety, infection control, and Risk Assessment procedures.
• Carry out a range of household duties in accordance with the needs of the client including cooking, cleaning, laundry, and other domestic duties as required.
• Willing to provide an appropriate level of care and support to clients, in accordance with their care plan including personal care.
• Understanding of the importance of maintaining accurate written and numerical records
• Ability to undertake a wide range of personal care and domestic duties (specific to each service)
• Able to carry out the physical requirements of the role including but not limited to climbing stairs/using hoists/pushing wheelchairs/moving people/night work. *Adjustments will be considered in line with the Equality Act where these criteria cannot be met due to a disability
• Understand or willing to learn how to use computer packages (such as Word, Outlook and the Internet) and to undertake relevant training and qualification in care if required.
• Able to work cooperatively as a team member.
• Able to liaise and communicate effectively with carers, families, inspectors and other external stakeholders.

Desirable criteria

• Previous experience working in care (employment or carer at home)

Essential criteria

• Care Certificate or required to undertake Care Certificate

Desirable criteria

• Driving

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Further details / informal visits contact

• Name: Rachel Burnett
• Job title: First Line Manager
• Email address: [e-mail]
• Telephone number: 01642 318084
• Additional information: [e-mail]