Support Worker

Aster Group; Andover; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Wellbeing workshops

Employee assistance programme

Career development opportunities

Pension and life assurance

Volunteering hours

Job summary

Enham Group is seeking a dedicated Support Worker to provide person-centred care for residents at Elizabeth House and Enham Trust. You will develop independence, support daily living tasks, and help residents engage in meaningful activities while building strong, respectful relationships with families and professionals.

We welcome applicants with care experience or a passion for improving lives and offer DBS support, ongoing training, and a collaborative team environment within a values-driven

Qualifications

• Good communication skills.
• Basic literacy and numeracy skills.
• Be compassionate and patient.
• Ideally some experience in a caring industry (e.g., hospitality or schools).
• Pass DBS check or be on DBS Update Service.

Responsibilities

• Provide personalised support with personal care, wellbeing and daily living activities, promoting dignity, privacy and independence.
• Build positive, trusting relationships with residents and understand their needs and aspirations.
• Help residents develop life skills such as cooking, budgeting, and household tasks.
• Encourage participation in community activities, education and social experiences.
• Act as a Key Worker for allocated residents and support their personal goals.
• Assist residents with mobility needs and use of care equipment safely.

Skills

Communication skills

Literacy & numeracy

Compassionate

Care experience

DBS check

Job description

Salary: £13.06 per hour

Location: Andover, Hampshire

Hours: 37.5 hours per week

Do you have a passion for helping people achieve greater independence and live life on their own terms?

We are looking for a caring and dedicated Support Worker to join our team in Elizabeth House, Enham Trust and provide high-quality, person-centred support to our residents. This is a rewarding role where you will build meaningful relationships, encourage confidence, and help people achieve their goals, both big and small.

Working closely with our residents, colleagues, and wider professional teams, you will help create a safe, supportive, and inclusive environment where everyone is treated with dignity, respect, and kindness.

About the role

As a Support Worker, you will support residents with their everyday lives, helping them develop independence, make choices, and take part in activities that are important to them.

Your day-to-day responsibilities will include:

• Providing personalised support with personal care, wellbeing, and daily living activities while promoting dignity, privacy, and independence.
• Building positive and trusting relationships with residents, understanding their individual needs, preferences, and aspirations.
• Supporting residents to develop life skills, including cooking, shopping, meal planning, budgeting, and household tasks.
• Encouraging residents to access community activities, education, leisure opportunities, and social experiences.
• Acting as a Key Worker for allocated residents, supporting them to work towards their personal goals and independence.
• Supporting residents with mobility needs and physical disabilities, including the safe use of equipment and care aids where required.
• Working with families, colleagues, health professionals, and external agencies to ensure residents receive consistent and effective support.
• Following individual support plans, risk assessments, and positive behaviour support strategies to promote wellbeing and safety.
• Keeping accurate records and sharing important updates to ensure continuity of care.
• Supporting with general housekeeping and creating a welcoming home environment.

Working Patterns

Our shifts operate between 7:00am and 9:30pm, Monday to Sunday, across five days of the week. Shifts are structured as follows:

• Morning shift: 7:00am – 2:30pm
• Afternoon shift: 2:00pm – 9:30pm

About you

We are looking for someone who is compassionate, patient, and genuinely enjoys helping others. You don’t need to have all the answers – what matters most is your attitude, values, and commitment to making a difference.

You will be someone who:

• Treats people with kindness, dignity, and respect.
• Encourages independence and supports people to make their own choices.
• Has excellent communication skills and enjoys building relationships.
• Works well as part of a team and is committed to providing high standards of care.
• Is willing to learn, develop, and complete training to support residents’ individual needs.

Previous experience in care or support work is welcomed, but we also encourage applications from people who are passionate about making a difference and want to begin or develop a career in social care.

Why join us?

By joining our team, you’ll become part of an organisation that puts people first. You’ll have the opportunity to make a real difference every day while developing your skills through ongoing training, support, and career development opportunities.

Every person we support has their own story, goals, and ambitions and your role will be to help them achieve them.

About us

We are Enham! Together we have been making a difference to the lives of disabled people for over 100 years and we are looking forward to continuing this for the next 100 years! Together we explore opportunities with people so they can live the lives they choose by overcoming limitations and expanding possibilities. Through first class care, personal development, housing options, and employment, we support people to exercise individual choice and control in their lives.

We live by our values, TOGETHER we do amazing, we WOW people every day and we dare to be DIFFERENT!

You will need:

• Good communication skills
• Basic literacy and numeracy skills
• To be compassionate and patient
• Ideally some experience in a caring industry, for example hospitality or schools
• To pass our DBS check or be on the DBS update service

Even better if you have previous experience of a care environment, having a knowledge of disabilities, issues relating to physical access and adaption will be advantageous in addition to having a commitment to and understanding of equal opportunities.

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

• A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
• We invest in colleagues’ careers and development through our leader and colleague development frameworks
• Defined Contribution Pension and attached life assurance
• Volunteering hours available to all colleagues to enable them to give back
• Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
• We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives.

All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & its subsidiary brands.

Download Documents

• The Aster Way Culture Handbook
• Role Profile for Support Worker.pdf