Care Team Leader

Csod; Andover; Hybrid; GBP 27,000 - 31,000; Full time

Job summary

Elizabeth House at Enham Trust in Andover, Hampshire, is seeking an experienced Care Team Leader to guide a team of Support Workers and Domestic Staff. You will lead by example, deliver person-centred care, and ensure high standards in line with CQC requirements.

You will support residents with individual care needs, develop care plans and risk assessments, promote independence, and help create a warm, welcoming environment.

Qualifications

• Experience delivering high-quality personal and social care.
• Experience supporting people with physical and emotional health needs.
• Experience of leading, coaching, or supporting colleagues within a care environment.
• Knowledge of safeguarding, the Mental Capacity Act, and DoLS.
• The ability to support people with complex needs while promoting dignity, respect and independence.
• Good IT skills and experience maintaining accurate care records.

Responsibilities

• Leading, supporting, and motivating a team of Support Workers and Domestic Staff, providing supervision and guidance.
• Acting as a positive role model with a person-centred care approach.
• Supporting residents with individual care needs while promoting independence and wellbeing.
• Ensuring personalised care plans and risk assessments reflect residents' wishes.
• Supporting residents to set meaningful goals and participate in daily life.
• Ensuring opportunities to take part in meaningful activities reflecting residents' interests.
• Taking responsibility for safe medication management and procedures.
• Monitoring health and wellbeing and coordinating with healthcare professionals.
• Supporting safeguarding processes and responding to concerns and incidents.
• Working with families and external professionals for holistic support.
• Supporting recruitment, induction, and staff development; completing audits and records.

Skills

Leadership

Supervision

Communication

Care delivery

Safeguarding

Mental Capacity Act

DoLS

IT skills

Team collaboration

Education

A Level 3 Diploma in Health and Social Care or L2 (willingness to work towards Level 3)

Tools

Electronic care systems

Job description

Salary: £14.00 per hour

Location: Andover, Hampshire

Hours: 37.5 per week

Are you an experienced care professional looking for the next step in your career? Do you have a passion for supporting people to live fulfilling, independent lives while inspiring others to deliver outstanding care?

We are looking for a dedicated and compassionate Care Team Leader to join the team at Elizabeth House, Enham Trust. This is an exciting opportunity for someone who is passionate about person-centred care and wants to play a key role in leading a team to provide exceptional support to residents.

As a Care Team Leader, you will provide leadership, guidance, and support to our Support Workers and Domestic Staff, ensuring residents receive safe, high-quality care that promotes choice, independence, dignity, and wellbeing.

You will be a role model for the Skills for Care Code of Conduct for Adult Social Care Workers in England, embedding our values and a person-centred approach into everything you do.

About the role

You will be an integral part of the care team, combining leadership responsibilities with direct care delivery. You will support the Registered Manager in maintaining excellent standards of care, ensuring the service meets CQC regulations, legislation, and Enham Trust/Aster Group policies.

Your key responsibilities will include:

• Leading, supporting, and motivating a team of Support Workers and Domestic Staff, providing supervision, coaching, and guidance to promote best practice.
• Acting as a positive role model, demonstrating compassionate, person-centred care and encouraging the same approach across the team.
• Supporting residents with their individual care needs while promoting independence, choice, control, and wellbeing.
• Ensuring residents have personalised care plans and risk assessments that reflect their wishes, preferences, goals, and aspirations.
• Supporting residents to set meaningful goals that encourage confidence, independence, and participation in daily life.
• Ensuring residents have opportunities to take part in meaningful activities that reflect their interests and promote a fulfilling lifestyle.
• Taking responsibility for safe medication management, including administration, storage, and adherence to medication procedures.
• Monitoring residents’ health and wellbeing, recognising changes, and working with healthcare professionals to ensure appropriate support is provided.
• Supporting safeguarding processes and responding appropriately to concerns, incidents, accidents, and complaints.
• Working collaboratively with families, loved ones, and external professionals to ensure residents receive consistent and holistic support.
• Supporting recruitment, induction, training, and development of new team members.
• Completing audits, maintaining accurate records, and contributing to service improvement plans.
• Supporting a welcoming, personalised, and positive environment where residents feel at home.
• Taking an active role within the care rota, including shift leadership and direct care responsibilities.

About you

You will be an experienced care professional who understands the importance of empowering people and delivering support that is driven by the individual, not just the task.

You will have:

• Experience delivering high-quality personal and social care.
• Experience supporting people with physical and emotional health needs.
• Experience of leading, coaching, or supporting colleagues within a care environment.
• Strong communication skills and the ability to build positive relationships with residents, families, colleagues, and professionals.
• Knowledge of safeguarding, the Mental Capacity Act, and Deprivation of Liberty Safeguards (DoLS).
• The ability to support people with complex needs while promoting dignity, respect, and independence.
• Good IT skills and experience maintaining accurate care records.
• A Level 3 Diploma in Health and Social Care or L2 (willingness to work towards Level 3)
• A passion for supporting people with complex needs, always promoting dignity and respect
• You must pass a DBS check or be registered on the DBS Update Service.
• Experience of working within a CQC-registered service, supporting people living with disabilities, medication administration, electronic care systems, and staff supervision would be desirable.

About us

We are Enham! Together we have been making a difference to the lives of disabled people for over 100 years and we are looking forward to continuing this for the next 100 years! Together we explore opportunities with people so they can live the lives they choose by overcoming limitations and expanding possibilities. Through first class care, personal development, housing options, and employment, we support people to exercise individual choice and control in their lives.

We live by our values, TOGETHER we do amazing, we WOW people every day and we dare to be DIFFERENT!

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

• A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
• We invest in colleagues’ careers and development through our leader and colleague development frameworks
• Defined Contribution Pension and attached life assurance
• Volunteering hours available to all colleagues to enable them to give back
• Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
• We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives.

All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & its subsidiary brands.