Support Work Team Leader / Domestic Abuse

Aluminumwindowdesigns; Oxford; On-site; GBP 35,000 - 42,000; Full time

Job summary

A leading housing association in Oxford seeks a Support Work Team Leader to oversee domestic abuse support services. The role involves managing staff, ensuring high-quality support, and compliance with regulations. Ideal candidates will have relevant experience and strong communication skills.

Benefits

25 days holiday + Bank Holidays

Up to 8% contributory pension

Flexible working options

Investment in learning and development

Qualifications

• Experience in Domestic Abuse essential.
• Driving License essential.
• Experience in staff supervision and performance management.

Responsibilities

• Monitor and manage team caseloads, ensuring support aligns with support plans.
• Manage and support staff, volunteers, and student placements.
• Act as Designated MARAC Officer.

Skills

Communication

Organizational Skills

Time Management

Education

Level 4 in Health and Social Care

Tools

Microsoft Office

Job description

Support Work Team Leader / Domestic Abuse

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Support Work Team Leader / Domestic Abuse

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Domestic Abuse Support Work Team Leader with previous experience in Domestic Abuse as a social carer/support worker or similar working with vulnerable individuals, along with good staff supervision skills, is required for a housing association based in Oxford.

SALARY: £35,675 - £41,308 per annum + Generous Benefits

LOCATION: Oxford, Oxfordshire (OX1) with occasional travel to other sites

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 35 hours per week, Monday to Friday

KEY REQUIREMENTS: Candidates MUST hold a full driving licence

Job Overview

We have a fantastic opportunity for a Domestic Abuse Support Work Team Leader with experience in Domestic Abuse, working as a social carer/support worker or similar with vulnerable individuals and staff supervision skills.

As the Team Leader, you will join the Care and Support department to ensure the delivery, management, and development of high-quality, person-centered support to customers.

You will also be responsible for facilities management related to the building, ensuring compliance with contract specifications, procedures, and statutory obligations, to enable individuals to sustain tenancies by promoting independence, freedom, and choice.

DUTIES

• Act as Designated MARAC Officer
• Monitor and manage team caseloads, ensuring support aligns with support plans and policies
• Report safeguarding concerns or significant changes in clients' health/social circumstances
• Manage and support staff, volunteers, and student placements (absence, performance, training)
• Stay informed on legislation and best practices to contribute to the Care & Support strategy and review policies accordingly

Candidate Requirements

• Driving License essential
• Level 4 in Health and Social Care or equivalent (desirable)
• Experience in Domestic Abuse essential
• Experience of MARAC processes desirable
• Excellent communication skills
• Experience in staff supervision and performance management
• Social care experience or working with vulnerable customers
• Knowledge of safeguarding
• Organizational and time management skills
• Proficiency in Microsoft Office

Benefits

• 25 days holiday + Bank Holidays, increasing to 28 days with 3 years of service
• Up to 8% contributory pension
• Flexible working options
• Investment in learning and development

The organization encourages applicants who meet most but not all criteria to apply.

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JOB REF: AWDO-P13346

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