Team Leader (Domestic Abuse)

A2Dominion Housing Group Ltd; Ealing; Hybrid; GBP 35,000 - 42,000; Full time

Job summary

Join a forward-thinking housing association as a Domestic Abuse Team Leader, where you will manage a dedicated team to provide high-quality, person-centered support to vulnerable individuals. This role involves overseeing facilities management, ensuring compliance with regulations, and promoting independence among clients. With a commitment to reinvesting profits into social purpose, this organization values diversity and is dedicated to making a positive impact in the community. If you have a passion for social care and a drive to support those in need, this is the perfect opportunity for you.

Benefits

25 days’ holiday + Bank Holidays

Up to 8% contributory pension

Flexible working options

Investment in learning and development

Annual allowance for health and lifestyle benefits

Cycle to Work Scheme

Qualifications

• Experience in domestic abuse settings is essential.
• Level 4 qualification in Health and Social Care is desirable.

Responsibilities

• Act as Designated MARAC Officer and manage team caseloads.
• Ensure compliance with contract specifications and statutory obligations.
• Develop understanding of service users' needs and contribute to strategy.

Skills

Experience working within domestic abuse settings

Excellent verbal and written communication skills

Staff supervision and performance management

Knowledge of safeguarding

Organizational skills

Proficient in Microsoft Office applications

Education

Level 4 in Health and Social Care or equivalent

Job description

Team Leader (Domestic Abuse)
Salary: £35,675 - £41,308
Contract type: Permanent
Working hours: 35 hours per week, Mon-Fri
Location: 6 Collins Street, Oxford (Hybrid) with occasional travel to other sites; driving license essential

About A2Dominion
We are a UK housing association committed to a new vision – providing homes people love to live in.

With over 38,000 homes managed across London and southern England, we offer a wide range of homes for social, affordable, and private rent, as well as homes for sale and shared ownership.

Our 70,000+ customers come from diverse backgrounds with varying income levels. We aim to provide all of them with safe, high-quality, and sustainable homes.

With social housing roots dating back eight decades, we ensure that every penny of profit is reinvested into our charitable social purpose – delivering more homes and better services for our customers.

Role Overview
As Domestic Abuse Team Leader, you will join our Care and Support department to ensure the delivery, management, and development of high-quality, person-centered support to customers. You will also oversee facilities management related to the building, ensuring compliance with contract specifications, procedures, and statutory obligations. Your role is to enable individuals to sustain tenancies by promoting independence, freedom, and choice.

Key Responsibilities

1. Act as Designated MARAC Officer.
2. Monitor and manage team caseloads, ensuring support delivery aligns with support plans, group work programmes, and policies.
3. Report safeguarding concerns or significant changes in clients' health and social circumstances according to policies.
4. Manage and support a team of employees, volunteers, and student placements, focusing on absence management, performance management, and training and development.
5. Develop understanding of service users' needs and the operating environment, keeping abreast of legislation and best practices to contribute to the Care & Support strategy. Review policies and procedures as necessary.

About You

• Driving license essential.
• Level 4 in Health and Social Care or equivalent (e.g., domestic abuse qualification) desirable.
• Experience working within domestic abuse settings essential.
• Experience of MARAC processes desirable.
• Excellent verbal and written communication skills.
• Experience in staff supervision and performance management.
• Social care experience and/or working with vulnerable customers.
• Knowledge of safeguarding essential.
• Organizational skills, including time management and target achievement.
• Proficient in Microsoft Office applications.

Application Process

Please attach a tailored CV highlighting relevant experience and explaining any employment gaps.

Benefits

• 25 days’ holiday + Bank Holidays, increasing to 28 days after 3 years.
• Up to 8% contributory pension.
• Flexible working options.
• Investment in learning and development.
• Annual allowance of up to £300 for health and lifestyle benefits.
• Cycle to Work Scheme.

A2Dominion is a Disability Confident Employer committed to inclusive recruitment and providing reasonable adjustments during the process. We value diversity and encourage applications from all backgrounds.

If you need adjustments during recruitment, contact [e-mail].

We are proud to be a family-friendly employer that promotes equality, diversity, and inclusion. Join us to make a positive impact in our customers' lives.