Support Team Assistant

University Hospitals of Derby and Burton NHS Foundation Trust; Derby; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading NHS Trust as a Support Team Assistant in the MRI team. You will play a vital role in ensuring patient flow and comfort while supporting a multidisciplinary team in a busy healthcare environment. This position offers opportunities for professional development and a range of staff benefits.

Benefits

Opportunities for professional and leadership development

Employee assistance programs

Discounted gym memberships

Onsite fitness classes

Car schemes

Qualifications

• Enthusiastic and supportive team player.
• Ability to follow Trust Policies and Procedures.
• Experience in a healthcare setting is beneficial.

Responsibilities

• Maintain patient flow to and from the MRI area.
• Complete clinical documentation accurately.
• Ensure patient comfort and care in the Radiology Department.

Skills

Teamwork

Communication

Patient Care

Job description

We are seeking an enthusiastic Support Team Assistant to join our busy MRI team at RDH.

You will be responsible for supporting the service through a variety of duties, including physical, technical, caring, and clerical tasks, under the guidance of radiographers and in accordance with Trust Policies and Procedures.

The role requires participation in a 7-day rota, covering shifts from 08:00 to 20:00, with a cross-site element to support service needs.

The Support Team Assistant will collaborate closely with the multidisciplinary Imaging team, including medical, nursing, and Allied Health Professionals, regarding diagnostic imaging.

Main Responsibilities:

1. Maintain patient flow to and from the MRI area.
2. Work effectively as part of a team to ensure efficient service delivery.
3. Accurately complete all clinical and related documentation as required.
4. Follow policies and protocols of the local work area, imaging directorate, and Trust, maintaining tidiness and efficiency in work areas, and assisting other areas as needed.
5. Ensure the care and comfort of patients in the Radiology Department, respecting their privacy, dignity, and cultural and religious beliefs.

Application deadline: 1 June 2025

Interview date: 13 June 2025

As a trusted organization at the heart of our communities, we aim to support public health and community wellbeing through our core values of Compassion, Openness, and Excellence, which guide our work and behaviors.

Benefits of Joining Us:

• Opportunities for professional and leadership development
• Ongoing support from recruitment through to your integration into our team and beyond
• Staff benefits including employee assistance programs, discounted gym memberships, onsite fitness classes, and car schemes

Key Facts:

• We see an average of 4,810 outpatient appointments daily.
• We are the 4th busiest Trauma & Orthopaedic outpatient department in England, with approximately 2,077 appointments weekly.
• An average of 1,115 patients are seen in our A&E departments across the network daily, making us the 3rd largest in the country.
• Our hospitals admit about 195 emergency patients daily.
• Last year, we conducted nearly 33,700 planned surgical operations across 57 operating theatres.
• We are one of only seven Trusts nationally with more than 50 operating theatres.
• We perform over 140 elective procedures daily.
• UHDB is a research-active University Hospital with a broad portfolio of clinical trials and research opportunities for staff.

For further details or informal visits, contact:

Name: Alfred Homo
Job title: MRI Clinical Manager
Email: [e-mail]
Telephone: [phone]

Additional contacts: Karen Hanbury / Olivia Amaral at 01332 787617