Support Services Team Leader

NHS Property Services; Leicester; On-site; GBP 27,000; Part time

Job summary

Join NHS Property Services as a Part Time Support Services Team Leader in Leicester. You'll supervise a team, manage budgets, and ensure compliance with Health and Safety standards while enjoying benefits like 27 days of holiday and NHS discounts. Ideal for those with supervisory experience in facilities management.

Benefits

27 days holiday excluding bank holidays

Access to group personal pension plan with 6% company contribution

Training and development opportunities

NHS discounts

Qualifications

• Experience managing or supervising a team is required.
• Knowledge of Health and Safety requirements.
• City and Guilds level 3 cleaning and support services is preferred.

Responsibilities

• Supervise and support Frontline FM colleagues.
• Complete reports and paperwork including timesheets and Health & Safety audits.
• Recruit and train new staff as necessary.

Skills

Supervisory Experience

Health and Safety Knowledge

Time Management

Education

City and Guilds level 3 cleaning and support services or equivalent experience

NVQ2 level or equivalent knowledge

Job description

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We have a great opportunity for a Part Time Support Services Team Leader to join our team based in Preston Lodge, Leicester.

• The salary on offer is £26,530.09 Pro rata for part time
• You will work 5 days a week, including every other weekend
• To work 6.5 hours per day between 7.00 and 19.00 to the needs of the service.
• DBS Required
• A full clean driving license will be required
• A van and fuel will be provided
• You will need to have supervisory experience within either a cleaning or catering setting

About the role

As a Support Services Team Leader, you will supervise and support a team of Frontline FM colleagues within a dedicated patch of properties.

The role will involve completing rota’s and ensuring that administrative duties are carried out. You may also be involved in the recruitment of Frontline Colleague’s, as well as liaising with your customers, tenants, contractors. Some of your time will consist of planning and allocating work and checking that all duties have been carried out correctly and to the required standard.

You will manage your own time, splitting your time between each of the properties within your patch of colleagues and working from home. Ensuring that you are on hand and there to support our colleagues and customers where required.

This is a varied role, which requires someone with a background of supervising colleagues, ideally within a Facilities Management role.

Key Responsibilities

• Complete any reports or paperwork associated with the role, including but not limited to, timesheets verification, absence records, annual leave information, stock order forms & Health & Safety audits
• Undertake the rostering of staff and ensure all absences are appropriately covered
• Responsible for the recruitment of staff, undertake their appraisal and monitor personal development. Undertake one to ones and appraisals
• Recruit, induct and where appropriate train new employees or less experienced staff in accordance with training requirements
• Manage a delegated budget
• Undertake all planned and reactive ad hoc surveys/audits as necessary to manage the business performance
• Liaise with your customers, tenants, contractors, and service users to understand day to day service pressures and coordinate any required response, providing professional advice and information where appropriate
• Creating and managing purchase orders and timesheets

We also offer; 27 days holiday not including bank holidays, access to grouppersonal pension plan including SMART contributions into which the company will contribute up to 6% towards your savings, training and development opportunities andNHS discounts.

To be considered for this role you will have:

• Either City and Guilds level 3 cleaning and support services or equivalent demonstrable experience
• Working knowledge of Health and Safety requirements
• Experience of managing or supervising a team
• Educated to NVQ2 level equivalent knowledge or experience

Who are we?

We are part of the NHS family with 6,000 professionals supporting over 3,000 healthcare properties across England. Our purpose is to enable excellent patient care by being the best property and facilities provider to the NHS.

Our services include estate strategy and optimisation, property management, facilities management, property development and construction project management. We help support millions of patients and NHS colleagues in collaboration without 7,000 customers who range from Integrated Care Systems, health providers, charities and more.

Our culture and values seek to place our NHS colleagues and their patients, at the heart of everything we do.

We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.

We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.

Best of luck with your application!