Social Care Customer service team leader ref 1517919

TN United Kingdom; Walsall; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in Walsall seeks a Customer Service/Call Centre Team Leader. The role involves supporting the adult social care team, requiring experience in social work and a strength-based approach. This opportunity is perfect for individuals who thrive in a supportive leadership role and have previous call center experience.

Qualifications

• Experience in a social work setting.
• Prescribing experience required.
• Strong ability to lead a customer service team.

Responsibilities

• Support the adult social care team.
• Lead and manage customer care operations.
• Implement strength-based approaches in service delivery.

Skills

Customer Service

Social Work

Team Leadership

Strength Based Approach

Job description

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Social Care Customer service team leader ref 1517919, Walsall

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Client:

Location:

Walsall, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

8066812842c9

Job Views:

26

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Customer Service/Call Centre Team Leader – The role is to support the adult social care team Experience in a social work setting with strength based approach and prescribing experience which would be required.