Support Services Team Lead

Derbyshire Community Health Services NHS Foundation Trust; East Midlands; On-site; GBP 26,000 - 38,000; Full time

Job summary

Derbyshire Community Health Services NHS Foundation Trust is seeking a proactive Support Services Team Lead for our Integrated Sexual Services Department. The role is based at Florence Nightingale Community Hospital in Derby with occasional travel to Wheatbridge site in Chesterfield to lead the admin function and supervise staff.

You will oversee administration across the service, ensuring efficient systems for scorecard reporting, risk register management, appraisal and sickness/absence

Qualifications

• Experience managing admin functions in a health service.
• Proven ability to supervise staff and coordinate admin teams.
• Strong communication and organisational skills.

Responsibilities

• Oversee day-to-day admin operations across sites.
• Line manage administrative staff at Florence Nightingale and Wheatbridge.
• Coordinate and improve reporting, risk registers and performance metrics.
• Support Service Development Managers and Clinical Leads.

Skills

Administrative leadership

Team supervision

Communication skills

Organisational skills

Education

Relevant management qualification

Tools

MS Office

Reporting software

Job description

We are looking for a highly motivated and passionate Support Services Team Lead to work across our Integrated Sexual Services Department. The main base is at Florence Nightingale Community Hospital in Derby but there will be a requirement to occasionally travel to our Wheatbridge site in Chesterfield.

We are a very busy department and are looking for someone to oversee the admin function and manage staff within the department., Within the service we have a number of administration functions which are the responsibility of the Support Services Team Lead, these are:

• Providing effective administration of services within Sexual Health.
• To coordinate and lead effective administration support functions.

The admin team lead is responsible for the operational management and the effective and efficient delivery of high‑quality administrative functions within our service, in support of the Service Development Managers and Clinical Leads ensuring effective co‑ordination and management of agreed national or local performance objectives.

Day to day management of reception functions and staff at Florence Nightingale hospital and Wheatbridge clinic.

To ensure the smooth day to day operation of admin teams based at Florence Nightingale and Wheatbridge

Line management of administrative staff at Florence Nightingale and Wheatbridge

Oversee the development and smooth running of efficient systems to enable the balance scorecard reporting, risk register management, appraisal and sickness/absence management.

We are looking for someone with excellent communication skills and is a keen team player but can also work autonomously with minimal supervision.

The Purpose and Activities of DCHS

Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.

We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.