Support Secretary/Typist

Visspo; Ashton-under-Lyne; In loco; GBP 26.000 - 27.000; Part-time

Vantaggi offerti da questo lavoro

Flexible working

27–33 days annual leave + bank holiday

NHS Pension Scheme

Free eye tests & health checks

Gym discount

Bike loan scheme

Descrizione del lavoro

Tameside General Hospital is seeking a Support Secretary/Typist (Band 3) for an 18-hour, part-time role within the NHS secretarial team. You will provide high-quality administrative support to enable timely patient services and will work closely with clinicians and colleagues to maintain efficient workflows.

The role requires audio typing, good communication skills, and experience with medical terminology. Applicants should have NHS-style standards and be able to work as part of a team in a busy

Competenze

• Audio typing / transcription experience
• Medical secretary experience
• Experience dealing with members of the public
• Team player with good oral & written communication
• Experience working with medical staff
• Experience with national standards & guidelines

Mansioni

• Typing, transcribing and checking of clinical correspondence via audio digital dictation; produce letters within agreed time frames ensuring quality and accuracy.
• Manage patient pathways by responding to queries in clinical correspondence.
• Communicate actions with Consultant Secretaries and Waiting List Coordinators using IT systems.
• Carry out duties in line with national and local targets and KPIs.

Conoscenze

Communication skills

Interpersonal skills

Patient focus

Multitasking

Keyboard skills

MS Office

Waiting list procedures

RTT standards

Lorenzo & ORMIS

Medical terminology

Formazione

GCSE C/4 English/Maths

RSA3

AMSPAR

Descrizione del lavoro

Support Secretary/Typist - Band 3 18 hours

Permanent

Are you currently working in the NHS or a similar environment and have fantastic administration and typing skills? A great multitasker? A good eye for detail?

Would you like to be part of a supportive team who work together to help our patients?

You will be passionate about our business, creating a culture of continuous improvement, where patient welfare is at the heart of all you do.

We have an exciting opportunity for a highly motivated, enthusiastic individual to join our secretarial and admin team. The post holder will provide an excellent administrative service to enable the delivery of an effective, efficient and timely service to our patients and their families.

If you enjoy communicating with people, are a good team player with excellent oral and written communication skills, and have a willingness to contribute to positive team working, we would love to hear from you!

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker visa route. This is due to the position not meeting the minimum salary threshold of £25,000 per annum and/or the required skill level set by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Skilled Worker visa route. This is due to the position not meeting the minimum salary threshold of £41,700 per annum and/or the required skill level set by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.

About Us

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

• Compassion
• Accountability
• Respect
• Excellence

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.

• Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

Date posted: 12 November 2026

Pay scheme: Agenda for change

Band: Band 3

Salary: £25,760 to £27,476 a year

pro rata per annum

Contract: Permanent

Working pattern: Part-time

Reference number: 245-ADM3SEC-11-26

Job locations: Tameside General Hospital, Fountain Street, Ashton-under-Lyne, OL6 9RW, United Kingdom

Job Description

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Job responsibilities

This post holder will be responsible for the typing, transcribing and checking of clinical correspondence and documents relating to patient pathways via the use of audio digital dictation. Responsible for producing letters within the agreed time frame ensuring quality and accuracy is maintained at all times. Manage the patient's pathway by responding to queries and requests in clinical correspondence. Communicating these actions via the use of the IT solutions provided to communicate with the Consultant Secretaries and Waiting List Coordinators. The role and duties must be carried out in line with all national and local targets and achieve all KPI's.

Person Specification

Education Qualifications

• Educated to GCSE C/4 English/Maths level or equivalent

Desirable

• RSA3 or equivalent
• AMSPAR or equivalent

Experience

Essential

• Previous experience of audio typing and/or voice recognition transcribing
• Experience as a medical secretary
• Experience of dealing with members of the public
• Working as part of a team
• Experience of working directly with Medical staff
• Experience of working to national standards and guidelines

Desirable

• Experience working in an acute hospital setting

Skills and Knowledge

Essential

• Excellent communication skills (written, verbal & telephone)
• Excellent interpersonal skills in order to liaise with clinicians, senior managers, and clerical staff
• Appreciate the needs of patients, carers and healthcare staff
• Able to react to unpredictable issues; reprioritising own workload
• Good keyboard skills for regular use of computer systems/IT Skills
• Competent in the use of Microsoft Office
• Familiarity with waiting list administrative procedures and policy issues
• Knowledge of the requirements of the referral to treatment (RTT) standards
• Knowledge of Lorenzo & ORMIS (or equivalent)
• Understanding of medical terminology

Desirable

• competent use of Lorenzo Patient Administration System or similar and ORMIS
• competent in the use of a digital dictation system
• knowledge of Caldicott guidelines and Data Protection

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Tameside and Glossop Integrated Care NHS Foundation Trust

Address: Tameside General Hospital, Fountain Street, Ashton-under-Lyne, OL6 9RW, United Kingdom

Employer's website: https://www.tamesidehospital.nhs.uk/ (Opens in a new tab)