Team Secretary - Specialty Medicine

North Cumbria Integrated Care NHS Foundation Trust; Penrith; In loco; GBP 26.000 - 27.000; Part-time

Vantaggi offerti da questo lavoro

27-day holiday

NHS Discounts

Salary sacrifice schemes

Vivup counselling

Flexible benefits

Descrizione del lavoro

North Cumbria Integrated Care NHS Foundation Trust is seeking a part-time Team Secretary (Band 3) in the Neurology Department within Specialty Medicine Collaborative. 15 hours per week with training provided in medical terminology and NCIC admin systems, including RTT pathways, digital dictation.

The role supports a team of Medical Secretaries and Clerk typists, handling 48-hour letters, waiting lists, and general office admin alongside Consultants and Nurse Practitioners.

Competenze

• GCSE English language (minimum C grade or grade 4) or equivalent.
• RSA 2 word processing or equivalent.
• NVQ 3 in administration or equivalent.
• Excellent communication and interpersonal skills.
• Patient centred approach to delivery service.
• Confidentiality, diplomacy and empathy.
• Proven track record of organisational ability in administrative processes.
• Ability to work on own initiative and as part of a wider team.

Mansioni

• Ensure 48-hour turnaround of clinical letters and forward clinic preparation.
• Manage waiting lists and general office administration including phones and emails.
• Collaborate with Consultants and Nurse Practitioners to meet unit objectives.

Conoscenze

Medical terminology

Administrative experience

Microsoft Office

Formazione

GCSE English language (min C/4)

RSA 2 word processing

NVQ 3 in administration

Strumenti

EMIS

WINSCRIBE

Descrizione del lavoro

North Cumbria Integrated Care NHS Foundation Trust

Team Secretary - Specialty Medicine

The closing date is 26 November 2026

Team Secretary band 3 - 15 hours - Specialty Medicine

A Team Secretary role within the Neurology Department in the Specialty Medicine Collaborative. Ideally an experienced Team Secretary with medical terminology knowledge, as well as knowledge of NCIC admin systems and processes, including RTT pathways digital dictation, although training will be provided.

Main duties of the job

The team consists of Medical Secretaries, Team Secretaries and Clerk typists, working alongside Consultants, Nurse Practitioners, etc to achieve Business Unit objectives including a 48 hour turn around of clinical letters, forward clinic preparation, management of waiting lists and general office admin duties including phones and emails etc.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

Being a clinically led organisation

Quality and safety at the heart of our Trust

A positive patient experience every time

A great place to work

Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £20.00 + Administration cost of £6.50 = £26.50. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £41.00 + administration cost of £6.50 = £47.50. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

• 27-day holiday scheme rising to 33 after 10 years
• NHS Discounts*
• Salary Sacrifice schemes including lease cars and Cycle to Work*
• Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
• *Subject to eligibility

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person Specification

Qualifications

• GCSE English language (minimum C grade or grade 4) or equivalent.
• RSA 2 word processing or equivalent
• RSA 2 word processing or equivalent.
• NVQ 3 in administration or equivalent
• Excellent communication and interpersonal skills.
• Patient centred approach to delivery service.
• Confidentiality, diplomacy and empathy.
• Proven track record of organisational ability in administrative processes.
• Ability to work on own initiative and as part of a wider team.
• Able to prioritise work, meet tight deadlines and work accurately under pressure.
• Ability to deliver high quality service and maintain a high standard of work.
• Ability to exercise judgement in dealing with telephone enquiries efficiently and effectively.Ability to identify urgent issues.

Personal circumstances

• Well developed interpersonal skills.
• Able to relate to a broad spectrum of individuals.
• Enthusiastic and highly motivated.
• Respond to conflicting demands and multiple tasks concurrently.
• Able to travel between sites.

Other requirements

• Willing to adapt to changing circumstances and priorities.
• Flexible approach to working patterns

Knowledge and Experience

• Previous Amin/Secretarial experience.
• Use of web based facilities and in house computer systems.
• Good working knowledge of Microsoft Office applications and internet experience.
• Requirements of the Data Protection Act, Freedom of Information Act, Access to Health Records and Defensible Documentation, Health and Safety and their applications in the workplace.
• Knowledge of information governance.
• knowledge of a wide range of administrative procedures.
• Medical Audio typing / word processing.
• Medical terminology
• Knowledge of EMIS system.
• Knowledge of WINSCRIBE

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

North Cumbria Integrated Care NHS Foundation Trust

£25,760 to £27,476 a yearPer Annum Pro Rata