Support Secretary – Diabetes and Endocrinology

NHS National Services Scotland; Glasgow; On-site; GBP 17,000 - 21,000; Part time

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a Support Secretary for the Diabetes and Endocrinology service at Queen Elizabeth University Hospital. You will provide comprehensive secretarial and administrative support to medical staff and nurses and assist the MDT meetings.

The role requires excellent organisational skills, accuracy, and knowledge of secretarial procedures. It is a 12-month fixed-term post, with part-time hours and pro rata salary, based in Glasgow.

Qualifications

• Business Management/Administration qualification or equivalent knowledge desirable.
• Excellent communication skills.
• Experience dealing with the public, colleagues and MDT members.
• Knowledge of secretarial and administrative procedures.
• Reasonable knowledge of NHS systems desirable.
• Working knowledge of the NHS TrakCare system.
• Good working knowledge of Microsoft Office applications.
• Ability to work under pressure and prioritise workload effectively.
• Ability to meet tight deadlines while maintaining accuracy.

Responsibilities

• Provide a comprehensive secretarial and administrative service to medical staff and specialist nurses within the Diabetes and Endocrinology service.
• Support MDT meetings associated with the service.
• Communicate effectively with patients, colleagues and multidisciplinary team members.
• Maintain accuracy while working under pressure and managing interruptions.
• Prioritise workload, meet tight deadlines and provide high-standard administrative support.

Skills

Communication

Medical administration

NHS TrakCare

Microsoft Office

Prioritisation

Working under pressure

Education

Business Management qualification

Tools

TrakCare

Microsoft Office

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

An opportunity has arisen for a Support Secretary within the Diabetes and Endocrinology service, based at the Queen Elizabeth University Hospital. The postholder will provide a comprehensive secretarial and administrative service to medical staff and specialist nurses within the Diabetes and Endocrinology service and will also provide support for the associated multidisciplinary team (MDT) meetings. The role requires excellent organisational skills, accuracy and a high degree of knowledge of secretarial and administrative procedures.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern:

• Base: Queen Elizabeth University Hospital, 1345 Govan Road, Glasgow, G51 4TF
• Hours: 29.7 hours per week
• Working pattern: Monday to Thursday
• This post is fixed term for 12 months
• Please note the salary is Pro Rata for part time hours.

Key responsibilities:

You will provide a comprehensive secretarial and administrative service to medical staff and specialist nurses within the Diabetes and Endocrinology service, including supporting MDT meetings associated with the service. The role requires the ability to communicate effectively with patients, colleagues and members of the multidisciplinary team, deal confidently with the public, and maintain accuracy while working under pressure and managing frequent interruptions. You will be required to prioritise workload, meet tight deadlines and maintain a high standard of administrative support across the service.

Knowledge, training, qualifications and/or experience required to do the job:

• Business Management/Administration qualification or equivalent knowledge and skills in medical administration is desirable.
• Excellent communication skills.
• Experience of dealing with the public, colleagues and multidisciplinary team members.
• Knowledge of secretarial and administrative procedures.
• Reasonable knowledge of NHS systems is desirable.
• Working knowledge and understanding of the NHS TrakCare system.
• Good working knowledge of Microsoft Office applications.
• Ability to work under pressure and prioritise workload effectively.
• Ability to meet tight deadlines while maintaining accuracy.
• Ability to concentrate on essential tasks despite frequent interruptions.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

Leeann Donohoe
Admin/Waiting List Manager
Telephone: [phone]
Email: [e-mail]

This post may require a satisfactory PVG Scheme record check.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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