Support Officer

BRC Jobs; Port Talbot; On-site; GBP 19,000 - 21,000; Full time

Job summary

BRC Recruitment is seeking a Support Officer to assist young people experiencing homelessness in Neath Port Talbot. You will provide housing-related support to help them live independently and sustain accommodation.

The role emphasises building positive relationships, liaising with partner agencies, and supporting independent living and tenancy-related skills, with a compassionate and organised approach.

Qualifications

• Experience in a support or housing role.
• Good communication and interpersonal skills.
• Ability to manage a caseload and prioritise workload.
• Enhanced DBS compliance.
• Driver with access to a vehicle.

Responsibilities

• Provide housing-related support to young people to live independently.
• Manage a caseload and build trusting relationships with service users.
• Identify risks and safeguarding concerns and respond appropriately.
• Liaise with partner agencies to coordinate support.
• Maintain accurate case records and support plans.

Skills

Caseload management

Relationship building

Communication

Safeguarding

Education

Enhanced DBS

Driver with access to a vehicle

Job description

• Managing a caseload of young people and providing person-centred support
• Helping individuals work towards agreed goals and positive outcomes
• Building positive, trusting relationships with service users

• Managing a caseload of young people and providing person-centred support
• Helping individuals work towards agreed goals and positive outcomes
• Building positive, trusting relationships with service users

Support Officer Contract

£13.50-£15.50

Neath Port Talbot

Are you passionate about supporting young people and helping them build a more independent future?

BRC Recruitment are currently recruiting for a Support Officer to a well-established organisation, supporting young people who are experiencing homelessness. This is a fantastic opportunity for an experienced support professional to make a genuine difference.

What you will do

As a Support Officer, you will provide housing-related support to young people, helping them develop the skills and confidence they need to live independently and successfully manage their accommodation.

• Managing a caseload of young people and providing person-centred support
• Building positive, trusting relationships with service users
• Supporting young people with independent living and tenancy-related skills
• Helping individuals work towards agreed goals and positive outcomes
• Supporting young people to maintain their accommodation
• Liaising with partner agencies and other professionals involved in a young person's support
• Maintaining accurate and up-to-date case records and support plans
• Identifying risks and responding appropriately to safeguarding concerns

We are particularly interested in candidates who are compassionate, resilient, organised and genuinely committed to helping young people achieve positive outcomes.

Requirements

• Previous experience in a support, housing or similar role
• Good communication and interpersonal skills
• Ability to manage a caseload and prioritise your workload
• Enhanced DBS
• Driver with access to a vehicle