Support Officer

Wilson James; Greater London; Vor Ort; GBP 17.000 - 24.000; Vollzeit

Benefits dieser Stelle

Annual leave

Pension contributions

Financial wellbeing support

Life assurance

Mental health support

Online GP services

Retail discounts

Cycle to Work

Employee referral scheme

Zusammenfassung

Wilson James is seeking a dedicated SupportOfficer to help maintain a safe environment for staff, visitors and assets in London. The role covers patrols, incident response and enforcing security protocols with a calm, professional approach.

The ideal candidate will hold a current DS SIA Licence, have security experience, strong observation and communication skills, and be flexible to work nights, weekends and holidays. This is a permanent, on-site position offering competitive pay and benefits.

Qualifikationen

• Current DS SIA licence required.
• Proven security experience.
• Strong observational and reporting skills.
• Excellent communication with staff, visitors and authorities.
• Ability to stay calm and act decisively in high-pressure situations.
• Flexible shifts, including nights, weekends and holidays.

Aufgaben

• Meet and greet visitors professionally.
• Site security patrols and presence.
• Maintain visible security presence on and around sites, focusing on access and egress.
• Upkeep of key logbook, daily administrative tasks, clear reporting and ID card management.
• Contractor check-in/out, vehicle passes and parking adherence.
• Carry out initial investigations and report incidents and suspicious activities in writing.
• Operate radios, pagers, access devices and other security equipment.
• Enforce access and egress procedures with professional and polite assertiveness.

Kenntnisse

DS SIA Licence

Security experience

Observational skills

Communication

Calm under pressure

Flexible shifts

Jobbeschreibung

Join Our Team as a SupportOfficer!

Are you a vigilant and dedicated professional looking for a rewarding career in security? We are seeking a reliable and proactive SupportOfficer to help maintain a safe and secure environment for our staff, visitors, and assets. In this role, you will be responsible for monitoring premises, conducting patrols, responding to incidents, and ensuring that security protocols are upheld at all times. If you have strong observational skills, excellent attention to detail, and the ability to handle situations calmly and professionally, we would love to hear from you!

SupportOfficer

Permanent

Location: London

Hours: Zero Hours

Pay: £15.01 per hour

About The Role

• Meeting and greeting of visitors and guests in a professional and friendly manner
• Site security patrols
• Provide a highly visible proactive security presence on and around the sites with emphasis on access and egress
• Upkeep of key logbook and other administrative tasks, archiving daily paperwork, clear reporting writing, system testing, ID card management, records etc.
• Contractor control — booking in/out of contractors, issuing of vehicle passes, monitoring adherence to parking restrictions
• Carry out initial investigations and report both verbally and in writing on incidents, suspicious activities, objects and vehicles.
• Operate radios, pagers, electronic access devices and any other physical security equipment used on site
• Display an outstanding level of customer focus and understand the reasons for it. Enforce access and egress procedures Standard Operating Procedures in a polite but assertive manner

Why join us?

We are Proud to be employee owned. This means we focus on long-term success and recognise the contribution of our colleagues who make our success possible.

When you join Wilson James, you'll be part of a business that:

• Invests in training, development and career progression
• Supports wellbeing and work-life balance
• Encourages diversity, inclusion and belonging
• Values innovation and continuous improvement
• Is built for long-term success, not short-term gain
• Gives you the opportunity to make a meaningful contribution to our future

Alongside a Competitive Salary, You'll Benefit From

• 5.6/ weeks annual leave
• Employer Pension contributions
• Access to financial wellbeing support and lifestyle benefits
• Life assurance
• Specialist mental health & wellbeing support
• Online GP services for you and your family
• Discounts at hundreds of retail, leisure and lifestyle brands
• A Cycle to Work scheme
• Employee Referral scheme

What We Are Looking For

• To hold a current DS SIA Licence
• Proven experience in a security role or a similar position.
• Strong observational skills with the ability to identify and respond to security threats.
• Excellent communication and interpersonal skills to interact with staff, visitors, and authorities.
• Ability to remain calm and act decisively in high-pressure situations.
• Flexibility to work various shifts, including nights, weekends, and public holidays.

Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications. Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction, and we work with diverse, vibrant clients, making for a dynamic and engaging workplace. Employee owned since 2026, we are strengthening our people-first culture every day and creating even greater opportunities for investment, innovation, career development and long-term success.

Internal Applicants

At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges.

If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.

1 Midland Road, Kings Cross, London, Greater London, UK, NW1 1AT