Support Medical Secretary - Rheumatology

NHS; Stockport; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading healthcare provider in Stockport is seeking a Support Medical Secretary for the Rheumatology Department. The role involves providing essential administrative support, including audio typing and clerical duties, ensuring effective patient care and communication. Applicants should have relevant skills in ICT and medical terminology, alongside a good educational background. The position offers a supportive team environment and various benefits, including flexible working arrangements.

Benefits

27-33 days of annual leave plus bank holidays

Salary sacrifice schemes

Cycle to work scheme

Salary finance options

Financial advice through Stockport Credit Union

Qualifications

• Experience in medical terminology and secretarial procedures.
• Good standard of education required.

Responsibilities

• Provide typing and clerical support to the Medicine / Rheumatology Department.
• Act as the link between consultants, clinicians, and other areas.
• Deliver audio typing support for clinic correspondence.

Skills

ICT

audio typing

medical terminology

Education

GSCE level C or above in English and maths

Job description

Support Medical Secretary - Rheumatology

To assist in providing high-quality, safe patient care through the delivery of an effective, efficient, and responsive administrative and clerical service that meets the needs of the service.

This will be achieved by working in a supportive team, supporting colleagues, other Trust services if required, the senior medical administration team, and management to ensure the team provides effective administrative support.

Main duties of the job

• Provide typing and clerical support to the Medicine / Rheumatology Department.
• Open mail, collate patient results, and scan documents to electronic patient records.
• Process patient letters for postage.
• Understand and interpret functional/medical/legal terms and organisational policies.
• Handle non-routine issues such as problem-solving.
• Act as the link between consultants, clinicians, and other areas to ensure coordinated and efficient patient care.

About us

We hold a unique position in the Stockport community as the provider of healthcare and one of its largest employers.

We aim to improve workforce diversity to reflect our community and encourage applications from all backgrounds, especially underrepresented groups.

If you need support with your application, please contact our recruitment team for alternative methods.

We support flexible working arrangements and consider requests seriously.

Benefits include:

• 27-33 days of annual leave plus bank holidays
• Salary sacrifice schemes
• Cycle to work scheme
• Salary finance options
• Financial advice through Stockport Credit Union

Job responsibilities

The post involves delivering audio typing support for clinic correspondence using systems like WinScribe. Ensuring timely patient communication, requiring concentration, proofreading, and prolonged typing periods.

The role requires understanding and interpreting medical/legal terms, working with colleagues to ensure proper procedures, and coordinating care plans.

The post is linked to a system supporting departments to manage typing demands during shortages and peaks.

Outputs are measured against performance standards for quality and timeliness.

Act as the liaison between consultants, clinicians, booking teams, and other departments to ensure coordinated care.

The Trust is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, expecting all staff to uphold these standards.

Person Specification

Skills

• ICT, keyboard, audio typing skills, and medical terminology qualifications or equivalent experience.

Knowledge

• Knowledge of secretarial and administrative procedures and systems.

Education

• Good standard of education, GSCE level C or above in English and maths, or relevant experience.

RTT

• Understanding of RTT and cancer targets, with ability to ensure smooth care pathways.

Disclosure and Barring Service Check

This post is subject to a DBS check under the Rehabilitation of Offenders Act 1975 (Exceptions Order). A disclosure application will be made to check for any criminal convictions.

Salary: £24,625 to £25,674 per year, pro-rata.