Support Manager

Beighton; Sheffield; On-site; GBP 32,000 - 42,000; Full time

Job summary

Sheffield City Council is seeking two Support Managers to lead a team delivering high-quality home support services to adults with short-term reablement needs in Sheffield. This 37-hour per week fixed-term role requires strong leadership and a person-centred approach to help people stay independent at home.

You will oversee plans for individuals with complex needs, ensure regulatory compliance (CQC) and drive continuous improvement while coordinating with partner teams across the city.

Qualifications

• Experience managing or supervising staff in a social care setting.
• Experience supporting adults with complex needs.
• Knowledge of social care frameworks and regulatory standards (e.g. CQC).
• Ability to manage resources effectively and drive performance.

Responsibilities

• Lead and manage a team of Support Workers to deliver safe, responsive and high-quality care.
• Oversee support plans tailored to individuals, including those with complex or changing needs.
• Ensure services meet and exceed regulatory standards and best practice.
• Manage resources to support efficient service delivery.
• Drive performance, quality assurance and continuous improvement.
• Collaborate with partners and multidisciplinary teams.
• Support service development and contribute to strategic planning.
• Provide cover for other Support Managers and attend key meetings when required.

Skills

Leadership

Staff management

Communication

Regulatory standards

Driving licence

IT systems

Education

NVQ Level 4 in Health & Social Care or management

Tools

IT systems

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Support Manager –Home First Community (Short Term Intervention Team)

2X Grade 7 | 37 hours per week permanent

Service Area: Home First Community

About the Role

We are looking to recruit 2 x37 hour enthusiastic and motivated Support Managers to lead a team delivering high-quality home support services to adults with short-term reablement needs.

In this role, you will play a vital part in helping people maintain independence and remain safely in their own homes through a flexible, person-centred approach.

What You’ll Be Doing

• Leading and managing a team of Support Workers to deliver safe, responsive and high-quality care
• Overseeing support plans tailored to individuals, including those with complex or changing needs
• Ensuring services meet and exceed regulatory standards and best practice
• Managing resources effectively to support efficient service delivery
• Driving performance, quality assurance, and continuous improvement
• Working collaboratively with partners and multidisciplinary teams
• Supporting service development and contributing to strategic planning
• Providing cover for other Support Managers and attending key meetings when required

What We’re Looking For

We’re seeking someone who can bring strong leadership and a passion for delivering excellent care outcomes.

You will have:

• Experience managing or supervising staff in a social care setting
• Experience supporting adults with complex needs
• Strong leadership and team management skills
• Knowledge of social care frameworks and regulatory standards (e.g. CQC)
• Ability to manage resources effectively and drive performance
• Excellent communication and partnership working skills
• Confidence in using IT systems to support service delivery
• Uk driving license, this post requires you to work with staff in the community across the city of Sheffield

Qualification:

• NVQ Level 4 (or equivalent) in Health & Social Care and or management or willingness to work towards it

Why Join Us?

• Opportunity to make a real difference in people’s lives
• Supportive leadership and development opportunities
• A chance to lead a committed and compassionate team
• A role where your ideas and leadership will shape service delivery

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. Sometimes, if lots of people apply, we might not be able to interview everyone who qualifies for the Guarantee. In these cases, we’ll interview the candidates who best meet the essential criteria for the job.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page.

We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyoneand where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.