Support for Success Practitioner - Housing Lead

Norfolk County Council; Norwich; Hybrid; GBP 33,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday entitlement

Flexible working (remote & hybrid)

Norfolk Rewards discounts

Blue Light card

Relocation assistance

Pension scheme

Job summary

Norfolk County Council is seeking a Housing Support Lead on a fixed term/secondment basis to lead housing advice and outreach for children and young people. You will work with social care professionals, landlords and housing authorities to prevent homelessness and to improve housing outcomes.

The role offers flexible working, travel within Norfolk, and a focus on safeguarding and family support. The post is 37 hours per week.

Qualifications

• Provide thorough, professional and timely housing advice to parents/carers, young people and practitioners
• Build good working relationships with landlords, registered providers and local housing authorities
• Provide outreach tenancy support for young people and families at risk of losing their tenancy
• Reduce the number of children and young people in unsuitable and temporary accommodation

Responsibilities

• Work in partnership with social care professionals and housing providers to prevent homelessness
• Support young people and families to improve housing outcomes
• Travel within Norfolk as needed and manage your own travel arrangements

Job description

Support for Success Practitioner - Housing Support Lead | 11133 | Temporary Fixed Term Contract / Secondment Opportunity until end of May 2027 | 37 hours per week | £33,119 to £34,811 per annum | Grade G | County Hall, Norwich

This is an exciting opportunity to join a successful team which makes a real difference to the lives of children and young people in Norfolk. We are looking for a Housing Support Lead (fixed term or secondment to 31/05/27 in the first instance) who will work in partnership with social care professionals and housing providers to prevent homelessness and improve housing outcomes for children and young people unsuitably housed or approaching a planned transition.

This will include:

• Provide thorough, professional and timely housing advice to parents/carers, young people and practitioners
• Build good working relationship with local landlords, registered providers and local housing authorities.
• Providing outreach tenancy support for young people and families identified as ‘at risk’ of losing their tenancy
• Reducing the number of children and young people in unsuitable and temporary accommodation

The Housing Support team aims to:

• Reduce the number of children and young people in unsuitable/insecure accommodation.
• Ensure Children’s Services spend on housing is appropriate and targeted.

The role can include travel within Norfolk, and you will need to be responsible for your own travel arrangements (mileage paid in accordance with the expenses procedure). Your work will include direct work with young people and families, including working in family homes.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. If you wish to have an informal chat about this role, please contact Sharon Matthews (Team Manager) via email [e-mail]

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as:- ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
• Tax efficient ways of getting extra pension and new bikes
• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Redeployment closing date: 23 September 2026 at 23:55 All other applicants closing date: 1 October 2026 at 23:55