Support Engineer

Eaton; Cheltenham; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Global collaboration

Career progression

Competitive compensation

Inclusive culture

Job summary

Eaton MSD Cheltenham is seeking a Support Engineer to contribute to engineering delivery within a team, under guidance of senior staff, and in support of internal departments and external customers.

You will develop your skills, take ownership of tasks, and apply your knowledge to complex problems while remaining open to challenges beyond your area. The role emphasises collaboration, on-time delivery, documentation, and professional development in a global engineering environment.

Qualifications

• Bachelor's degree or equivalent in an engineering discipline.
• Ability to read and lay out drawings to BS and international standards.
• Awareness of electrical/electronic assembly handling and pneumatics.
• Design for manufacture and production processes awareness.
• Understanding of mechanical/electromechanical systems.

Responsibilities

• Develop solutions and solve problems within own discipline.
• Deliver engineering tasks on-time, on-quality, and on-budget under supervision.
• Provide on-the-job training to new team members.
• Write reports and present work at peer/design reviews.
• Support senior engineers and plan for professional development.
• Collaborate with internal departments and external customers.
• Adhere to policies, procedures, and practices at all times.
• Carry out other duties as reasonably required by management.

Skills

Customer liaison

Problem solving

Technical communication

Team player

Organised

Adaptability

Education

Bachelor's degree in Engineering or equivalent

Tools

PLM/ERP familiarity

2D/3D CAD knowledge

Job description

Eaton MSD Cheltenham are looking for a Support Engineer to support the delivery of engineering work as part of a team, working under the guidance of senior staff and within the wider context of the business.

They will develop and apply their engineering skills to take ownership of and manage multi-disciplined engineering tasks and responsibilities within time, cost, and quality constraints, in support of any reasonable request from internal departments within the whole of Eaton MSD Cheltenham as well as the ongoing technical support of external customers through to a successful conclusion.

An engineer at this level will have a good understanding of their own discipline, able to handle complex problems and will apply their technical / professional knowledge and experience to make independent judgements and support decision making. They should also be open to new challenges involving tasks outside of their area of expertise.

What you'll do:

• Develop solutions and solve problems within own discipline.
• Work under minimal supervision to deliver allocated engineering tasks on-time, on-quality and on-budget.
• Provide on-the-job training/support to new team members.
• Writing reports and presenting work undertaken at peer and design reviews.
• Develop engineering competence under the guidance of more senior engineers and plan for professional development.
• Occasionally carry out duties off-site as required.
• Adhere to policies, procedures, and practices at all times.
• Carry out any other duties as reasonably required by management.
• Understand the requirements and needs of customers and strive to achieve common goals.

Qualifications:

• Relevant qualifications to an appropriate level, typically a bachelor's degree, completion of a recognised apprenticeship, or equivalent experience within an Engineering discipline.
• Capable of reading and laying out drawings to British and International Standards as necessary and following the company's own Draughting Standard Manual
• Awareness of electrical wiring, electronic assembly handling, mechanical pneumatic systems functions
• Designs and details mechanical assemblies and has an awareness of designing for manufacture and production processes.
• Understands mechanical, electromechanical and pneumatics design. Has some production process experience.

Skills:

• Ability to deal with customers and suppliers to achieve a common goal
• Knowledge of PLM and ERP systems an advantage
• Knowledge of 2D/3D drawing packages an advantage
• Possess knowledge and understanding of engineering fundamentals, processes, standards, procedures, tools, and systems to be applied in carrying out assigned engineering tasks.
• Possess a basic understanding of engineering fundamentals in disciplines outside area of specialty (i.e., Manufacturing)
• Ability to generate and amend technical documentation (i.e., similarity reports, Salvage Schemes, Engineering investigations, offsite visits)
• Solve problems, making evaluative judgements on the basis of factual information and precedents.
• Demonstrate strong technical communication skills.
• Respond positively to change and adapt quickly to dynamic situations.
• Must be a "Team Player" and work well within a team
• Must be well organised and self-motivated

What we offer:

• Opportunity to work in a global, highly collaborative environment
• Challenging projects in dynamic collaborative team
• Strong focus on learning, development, and career progression
• Competitive compensation and benefits package
• A culture that promotes inclusion, accountability, and continuous improvement

All positions may require participation in video and in-person interviews as part of the hiring process.All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.