Support Engineer

Eaton Group; Cheltenham; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Global collaborative environment

Challenging projects in dynamic team

Career development focus

Competitive compensation and benefits

Job summary

Eaton MSD Cheltenham is seeking a Support Engineer to help deliver engineering work within a team, under guidance of senior staff, and to support internal departments and external customers to successful conclusions.

The role involves developing and applying engineering skills, owning multi-disciplined tasks, and working to time, cost, and quality constraints. You will train others, write reports, and pursue professional development while adapting to new challenges.

Qualifications

• Relevant qualifications to an appropriate level, typically a bachelor’s degree, completion of a recognised apprenticeship, or equivalent experience within an Engineering discipline.
• Capable of reading and laying out drawings to British and International Standards as necessary and following the company’s own Draughting Standard Manual
• Awareness of electrical wiring, electronic assembly handling, mechanical pneumatic systems functions
• Designs and details mechanical assemblies and has an awareness of designing for manufacture and production processes.
• Understands mechanical, electromechanical and pneumatics design. Has some production process experience.

Responsibilities

• Develop solutions and solve problems within own discipline.
• Work under minimal supervision to deliver allocated engineering tasks on-time, on-quality and on-budget.
• Provide on-the-job training/support to new team members.
• Writing reports and presenting work undertaken at peer and design reviews.
• Develop engineering competence under the guidance of more senior engineers and plan for professional development.
• Occasionally carry out duties off-site as required.
• Adhere to policies, procedures, and practices at all times.
• Carry out any other duties as reasonably required by management.
• Understand the requirements and needs of customers and strive to achieve common goals.

Skills

Customer liaison

PLM and ERP

2D/3D drawings

Team player

Technical communication

Education

Bachelor’s degree or apprenticeship

Tools

PLM systems

ERP systems

CAD tools

Job description

Eaton MSD Cheltenham are looking for a Support Engineer to support the delivery of engineering work as part of a team, working under the guidance of senior staff and within the wider context of the business.

They will develop and apply their engineering skills to take ownership of and manage multi-disciplined engineering tasks and responsibilities within time, cost, and quality constraints, in support of any reasonable request from internal departments within the whole of Eaton MSD Cheltenham as well as the ongoing technical support of external customers through to a successful conclusion.

An engineer at this level will have a good understanding of their own discipline, able to handle complex problems and will apply their technical / professional knowledge and experience to make independent judgements and support decision making. They should also be open to new challenges involving tasks outside of their area of expertise.

What you’ll do:

• Develop solutions and solve problems within own discipline.
• Work under minimal supervision to deliver allocated engineering tasks on-time, on-quality and on-budget.
• Provide on-the-job training/support to new team members.
• Writing reports and presenting work undertaken at peer and design reviews.
• Develop engineering competence under the guidance of more senior engineers and plan for professional development.
• Occasionally carry out duties off-site as required.
• Adhere to policies, procedures, and practices at all times.
• Carry out any other duties as reasonably required by management.
• Understand the requirements and needs of customers and strive to achieve common goals.

Qualifications:

• Relevant qualifications to an appropriate level, typically a bachelor’s degree, completion of a recognised apprenticeship, or equivalent experience within an Engineering discipline.
• Capable of reading and laying out drawings to British and International Standards as necessary and following the company’s own Draughting Standard Manual
• Awareness of electrical wiring, electronic assembly handling, mechanical pneumatic systems functions
• Designs and details mechanical assemblies and has an awareness of designing for manufacture and production processes.
• Understands mechanical, electromechanical and pneumatics design. Has some production process experience.

Skills:

• Ability to deal with customers and suppliers to achieve a common goal
• Knowledge of PLM and ERP systems an advantage
• Knowledge of 2D/3D drawing packages an advantage
• Possess knowledge and understanding of engineering fundamentals, processes, standards, procedures, tools, and systems to be applied in carrying out assigned engineering tasks.
• Possess a basic understanding of engineering fundamentals in disciplines outside area of specialty (i.e., Manufacturing)
• Ability to generate and amend technical documentation (i.e., similarity reports, Salvage Schemes, Engineering investigations, offsite visits)
• Solve problems, making evaluative judgements on the basis of factual information and precedents.
• Demonstrate strong technical communication skills.
• Respond positively to change and adapt quickly to dynamic situations.
• Must be a “Team Player” and work well within a team
• Must be well organised and self-motivated

What we offer:

• Opportunity to work in a global, highly collaborative environment
• Challenging projects in dynamic collaborative team
• Strong focus on learning, development, and career progression
• Competitive compensation and benefits package
• A culture that promotes inclusion, accountability, and continuous improvement

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We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.